19
poor
First Bus | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
105 Reports
105 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
21 Reports
21 Reports
User Feedback
17%
iOS
21 Reports
21 Reports
83%
Android
105 Reports
105 Reports
First Bus - Latest Quality Issues
Android
Feb 28, 2023
The live tracking doesn't work, app is showing that the bus is arriving 10 min and it's been an hour and a half that the bus isn't here. Horrible app, please don't use it for bus info.
Android
Mar 1, 2023
It won't work then sometimes it will. I have to say to the driver and explain it's just not working. It's really annoying.
Android
Mar 1, 2023
Not good. Bring back the old app. My favourite stops were there as soon as I opened the app and I could name them as I wanted. Think you are supposed to be able to do this now, but you can't. Absolute rubbish. Quicker to walk than look for a bus 😡
Android
Mar 2, 2023
Good app, very handy for seeing the buses in real-time. Just a shame the buses are ripoff and they're never on time
Android
Mar 2, 2023
No up to date bus data, so I am unable to plan journeys. 😶🌫️
Android
Mar 3, 2023
Error notice continues to to be displayed when trying to plan a journey Unable to find out what time the bus will arrive at the bus stop Very poor
Android
Mar 4, 2023
This is a very poor app. It gives the same data for multiple stops even though they are for different buses. Bus arrival times are invariably wrong and the tracking map is always behind where the actual location of the bus is. If you trust this app, you will miss your bus every time.
iOS
Mar 4, 2023
worst app, worst services
the app is horrendous, downloaded it because I need to but it lags constantly (on all networks), is slow and usually very inaccurate
iOS
Mar 5, 2023
Very unreliable
The bud times are not accurate enough. Live tracker isn't live, more like 5 minutes behind
First Bus - Product Description
Plan a journey, buy a great value mobile ticket (mTicket) or check when your bus is due with live updates – you can do all this and more with the First Bus App making bus travel even easier. PLAN YOUR JOURNEY With our door to door route planner, you can check your quickest way to work or plan a new adventure. Much like a typical bus timetable app, you can enter your starting point and destination to view your route options and we’ll show you which of our bus services can get you there. We even provide step-by-step instructions to make your journey hassle free. BUY YOUR MOBILE TICKET (MTICKET) You can buy your great value ticket on the First Bus App before you travel. With mTickets, there’s no need to carry cash or worry about having the right change. Plus, some of our tickets are cheaper on the app, so download it to ensure that you receive our best bus ticket prices. As well as offering similar functionality to other mTicket apps, your payments are secure and there’s even a handy ‘buy again’ button with one-tap checkout, so it’s quick and easy to buy your ticket before you board. You can make a payment by card, apple Pay or PayPal. CHECK LIVE BUS TIMES The First Bus App is the best way to get live bus times and route information. You can save your favourite stops, stations and locations and revisit recently searched journeys. The map shows the bus stops and train stations nearby and links to live updates, so you can check when your bus is coming and head to your bus stop just before your bus is due. The First Bus App for iOS also features: - Tickets for Heathrow RailAir, Buses of Somerset, First Kernow and Bright Bus Tours - Payments via Visa, Mastercard, PayPal and Apple Pay - The ability to gift tickets to a child, young person or student
All intellectual property rights, including trademarks and word marks, are the property of respective owners