35
poor
H&M - we love fashion | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
309 Reports
309 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
164 Reports
164 Reports
User Feedback
35%
iOS
164 Reports
164 Reports
65%
Android
309 Reports
309 Reports
H&M - we love fashion - Latest Quality Issues
Android
Mar 5, 2023
Can't log in anymore. I even created a new account. It threw me out after a short time and I can't get into the second profile either.
iOS
Mar 5, 2023
Terrible App
Try to make a purchase and it is the only place where they ask for the billing address as a requirement and the worst thing is that when you put it you do not accept it, you reject it so put any other and if I put it from another section the app closes, how ugly because it takes so long to choose what this will happen for.
iOS
Mar 5, 2023
Otp not sent
I don't receive otp when paying from card
iOS
Mar 5, 2023
horrible
the app keeps crashing and giving errors on iphone 14 pro max, probably because it can't save the region i'm in, the problem gets fixed when i click forgot password and select my region
iOS
Mar 5, 2023
POOR APPLICATION
Please review and upgrade your apps! Always problem to login, check out etc. Frustrated!
Android
Mar 5, 2023
APP DOES NOT WORK AT THIS TIME, JA UNINSTALL AND STILL IN THE SAME I HAVE POINTS TO ENJOY IN A PURCHASE AND SO IT DOES NOT GIVE.
iOS
Mar 5, 2023
😡😡😡
App always don't work during last 3 month. Disgusting work
iOS
Mar 5, 2023
Error viewing products
The app appears to be updated since I last looked a few days ago. Great as can see there are other H&M brands like Weekday and Monki on the app too. When viewing these brand pages on my iPhone 12 mini using the H&M app I scroll a few images down and the app keeps scrolling me back to the top of the page. Means I am only able to view about 3 items on Monki and Weekdays pages. I hope the app gets an update to fix this.
Android
Mar 5, 2023
Already several times does not fulfill the order. Money is reserved, but there is no order. After that, just returns the money... Some kind of tragedy 😡
H&M - we love fashion - Product Description
Tap in to our fashion feed, anytime, anywhere, and all in one spot — the H&M app. Get instant updates, track your orders, use your own photos to find similar items in stock, and get inspired by our users all over the world! Imagine yourself browsing our feed and experiencing it live all at the same time. Sounds exciting? Keep reading! Our app also comes handy when you’re already inside one of our stores. Let’s say you can’t find your size or would like to know if an item is available in more sizes and colours? Scan the price tag — our SCAN & FIND feature will let you know! Seen something you like and got inspired by? VISUAL SEARCH lets you explore what we have to offer by using your own photos or screen shots. It recognizes patterns, colors, styles, and gives you a list of matching or similar items in stock. Save the items you love the most in your own list of favourites — just tap the HEART ICON. Keep up to date with the fashion world by activating PUSH NOTIFICATIONS! You’ll be the first to know when a designer collection drops and you’ll instantly be notified when we have special offers and events! Don’t miss out — download the H&M app now! When you download the H&M app, we will process your data in accordance with our Privacy Notice. For more details on this, please go to hm.com.
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