46
poor
HotelTonight - Hotel Deals | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-33 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
36%
Android
25 Reports
25 Reports
iOS unitQ Score
iOS User Feedback
64%
iOS
44 Reports
44 Reports
User Feedback
64%
iOS
44 Reports
44 Reports
36%
Android
25 Reports
25 Reports
HotelTonight - Hotel Deals - Latest Quality Issues
iOS
Feb 23, 2023
Beware of what you book with this app!
They will take your money faster than bees on honey. And there's no getting it back even if there is catastrophic storm related cancellations.
Android
Feb 23, 2023
Too much commercial the rates fluctuate on average using a point system may not work the way you want and this free night ...it's fine . It's all on what the guesting wants with their day. As long a sleep I'm good.🤘
iOS
Feb 24, 2023
Stop with Dynamic pricing
It's a poor business model to conduct dynamic pricing in this vertical. I can sit next to a friend and we get different prices for the same hotel, same dates. Also, expiration of the daily drop is too short. If it's a place I'm not familiar with I, like many others will want to research it a bit.
Android
Feb 28, 2023
Too quirky...could not see properties for any location I wanted. Could not change dates. Only could see local and found there was no way to see by price, etc UNISTALLED
iOS
Mar 1, 2023
Not worth it
After having an account since 2012 and 22 stays and being at level 4 of perks - I opened the app which I was not yet signed into my account and viewed prices for hotels in Bergen county. Then I signed into my account and all the prices for the exact same hotels were the same. How does that make sense? What perks am I receiving? I would rather just pay the hotels directly. No longer using this app. Just got off the phone with customer service to ask the, why the price is the same before and after logging in and for 35 minutes had a clueless rep lie, make up stuff, then tell me that the hotels I was referring to were unavailable even though I was looking at them and they were very much available. On top of that - I was checking prices on this app and comparing to the rates of the actual hotels and it turns out that it is cheaper to pay the hotel directly! I don't understand how this app has. 4.9 rating when all I see is a bunch of one star ratings but I am not using this garbage app ever again. They clearly became a scam app. When I first started using it , it seemed to be useful and now they are literally just scamming. And the perks levels is a bunch of bull. No matter how many hotels you book through this app - your prices are going to be the same as anyone else's
iOS
Mar 1, 2023
One of the best customers (me) GONE!
I had been a loyal user of this app since its inception. My rating on the app said I was in the top 5% of all customers in the United States. After many years of honoring them with my business, even though their prices are not much better, or the same as booking directly with the hotels, I made a mistake around a reservation in the heat of a family emergency. My booking was off by one night, I realized it very quickly, and I called and they would make no exceptions so I am out that money. But they are out a customer. These tech companies that have no soul need to reevaluate the concept of customer service.
iOS
Mar 2, 2023
Horrible
My reservation was canceled without notification I'm sitting in the lobby with nowhere to go. What an absolute joke. This app is horrible
iOS
Mar 4, 2023
Down hill fast!
I've been a loyal user since 2015 and I've been completely disappointed by the the apps downward spiral of what they see as quality on quite a few places over the last two years! I clearly understand the concept is now just a sellout to whoever pays them to be represented with no regard to one the apps original mission was once. Be careful!! Some places are simply a rip off to stay in and unsafe!
iOS
Mar 5, 2023
Hotel tonight
I like the app but very disappointed that they won't let me get my perks from a email that I can't access anymore. I was at a level 16 and back to 3 now.
HotelTonight - Hotel Deals - Product Description
HotelTonight brings you amazing hotel deals for tonight, tomorrow and beyond! Hotels give us discounts on their empty rooms and you reap all the benefits. No more endless scrolling to find the perfect hotel with the best rate. Three taps, one swipe, and you’re booked! Download now to start planning less and living more. From top rated luxury hotels to tried-and-true favorites to cool, one-of-a-kind boutiques, we work with great hotels across the globe (and only partner with hotels where we’d wanna stay, too.) HotelTonight has everything you need in a booking app: • Jet setter? Careful planner? All good. Book tonight, next week, or up to 100 days in advance • US, Europe, Latin America, Asia + beyond! We’ve got the hookup for discounted last minute hotel bookings wherever you want to be around the world • Hotel descriptions boil down to the three reasons why we love it (and why you will too) • Simple categories (like Basic, Hip and Luxe) to make it easy to find the perfect hotel, inn, bed and breakfast, motel, resort or other lodging for you • Searching is easy. Find hotels by city, attraction or map location or filter by your needs. Traveling with Fido? Toggle on “pet friendly.” • Need a second opinion? See ratings, reviews and photos from fellow bookers • Geo Rates provide even more savings off our already-discounted rates, based on your current location (find these deals marked in green in the app) • Our HT Perks program makes loyalty a breeze - the more you book, the better our deals get! Level up to claim more discounts and rewards • Daily Drop rocks awesome surprise deals. Just swipe to unlock the extra special deal of the day • 24/7 customer support (from real, live, nice people) for every booking • Access to HT Pros, our in-app concierge (a real-live person at the ready to make your stay great, from grabbing you an extra toothbrush to making a dinner reservation at a hot restaurant or bar near your hotel) • Supports paying with Apple Pay! Some ways you can use us: • Happy hour is never just an hour. You can book where the night takes you • Skip the commute. With a same day deal, traffic can wait • Let’s have a threeday! Long weekends just got better with killer hotel deals • Business or pleasure - why not both? Lock down biz travel in 10 seconds then book another night just for fun • Go big on your bucket list and score a luxury trip to Paris on the cheap • Group travel made simple! Book multiple rooms in Napa for the ultimate friends weekend • Summer road trips just got more fun. Find new hotels at every stop and save • Surprise! Last minute vacations are the best gifts. Text the BFF “Vegas, tonight” and the rest is history In the Press: • “The app made its name with last-minute deals, but you can plan as far as 100 days out and even score baller rooms for way less” - Conde Naste Traveler • “HotelTonight what did I do without you?” - Kelly Osbourne • “You can get great, cut-rate deals on hotels… including luxury hotels.“ - Jeff Rossen, Today Show • “My fav travel app.” - Samantha Brown, Travel Channel Host • “I love saving on last minute bookings using the HotelTonight app.” - The Points Guy Let’s connect: • Instagram: @HotelTonight • Twitter: @HotelTonight • Facebook: facebook.com/HotelTonight • Got feedback? We’re all ears. Hit us up at: [email protected] Hotels we love. Deals you’ll love. Tonight, tomorrow, and beyond - book awesome hotels at amazing rates. Travel doesn’t have to be out of reach. Whether it’s a last minute weekend getaway or a dream vacation, we’ve got you covered. Download HotelTonight today to start planning less and living more.
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