poor

HP Smart | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-10 Points Past 7 Days

Category: Productivity

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

64%

Android
1622 Reports

iOS unitQ Score

iOS User Feedback

36%

iOS
915 Reports

User Feedback

36%

iOS
915 Reports

64%

Android
1622 Reports

HP Smart - Latest Quality Issues

Android

Mar 5, 2023

When needed, it never works

Android

Mar 5, 2023

Mobile App randomly chooses to not connect to the printer. Sometimes I have to restart the app or restart the printer or both. Works fine most of the time.

Android

Mar 5, 2023

Fails a lot! You spend the whole afternoon to be able to print.... Gives errors and closes the app alone

Android

Mar 5, 2023

I hate this app. I have loved the Hp printers but now I brought a printer that does not work. Printing from my phone or computer. I have to take it back and get my money back. Crappiest printer ever.

Android

Mar 5, 2023

I can't see the printer turned on

Android

Mar 5, 2023

Most of the times the app is not connecting with the printer ,so you can't use the printer

Android

Mar 5, 2023

It takes ages to log in, I once tried to log in but it kept loading and I left asleep for 5 hours and it still loaded, what is happening? Please fix it!

Android

Mar 5, 2023

Printing 2,4,6 prints in a single page is not enabled to save papers. Enable this feature too in this app.

Android

Mar 6, 2023

Horrible, I've already spent a lot of stress on printing a simple document, to connect with the printer is necessary to connect to the wi fi of it, but to print any file is necessary an internet connection, so it is an exchange exchange of wifi that never works, very rare to connect, bad too bad

HP Smart - Product Description

Print, scan, and share files by using HP Smart with your HP Printer. HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax!
 

· Start with a hassle-free set up, then print, scan, copy, and share files directly from your mobile device to your friends, co-workers, or a linked cloud account 
· Manage or print to your printer using any network connection
· Order supplies, get support, and manage your HP account straight from the app
· Create high-quality scans with your mobile device’s camera or import existing files, then preview, edit, and save them as PDFs and JPEGs or send them in your favorite cloud storage account
· Edit and enhance your photos by adding filters and text, cropping, and adjusting the saturation, contrast, or brightness 
· It’s easy to send secure faxes from the app with Mobile Fax
· Be more productive with customizable one-touch Shortcuts (formally Smart Tasks)
· Access hundreds of printable crafts, cards, and learning activities for free with Printables! Get involved and get your family creating together!
 
Some HP Smart features require a network connection and an HP account for full functionality. Certain features/software are available in English language only. For a full list of supported printers, visit: http://support.hp.com/us-en/document/c03722645?openCLC=true

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