Quality degradation at Huntington Mobile  
Users report higher volume of Quality Issues than usual
17
poor

Huntington Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
27 Reports
User Feedback
25%
iOS
27 Reports
75%
Android
80 Reports
Huntington Mobile - Latest Quality Issues
iOS
Mar 5, 2023
App opens to nothing
This seems to be a recurring thing on Sunday. My connection is fine. All other apps are opening and working.
Android
Mar 5, 2023
I tried to login and it says no connected internet WTH I am connected to the internet please fix it I'm supposed to send someone money now I can't they won't be happy since I can't
Android
Mar 5, 2023
SICK OF NOT BEING ABLE TO SEE MY BALANCE AT ALL ON SUNDAYS!!!!!!! FIX THE DAMN APP!!!!!!!!!!!
iOS
Mar 5, 2023
Log in
What good is setting up Face ID if your stupid app makes me re-enter my password everytime? The app is as useless as my local branches. I'll be switching banks soon.
Android
Mar 5, 2023
I gotta say this app is sure is good but the problem is that sometimes the app say not connect to internet and that happen to my dad and he didn't what that mean. He thought he got scam because we order something from a site and he thought. He was scammed by the site but he was able to get in. They fix it
Android
Mar 5, 2023
Frequently can't login through app, have no problem with browser.
Android
Mar 5, 2023
I gave a low rating because the app will not allow me to pay bills. Everytime I try to pay bill , I select see payees it never shows the payees and just spins and spins. Never opens the list.
Android
Mar 6, 2023
Unable to unlock my debit card on app and online all day. I've never had an issue with this the whole time I've had my account for over 5 years. This is very disappointing. I called customer service and the hold is over 45 mins. I'm not going to wait that long for a feature that was available through the app within seconds. I'm going to close my accounts too many issues. Plus the atm's don't work!!!!
Android
Mar 6, 2023
Having issues when trying to unlock my card even when connected to the internet.
Huntington Mobile - Product Description
With the Huntington Mobile app, it’s easier than ever to bank on the go, right from your phone. 

View account balances and history, deposit checks, transfer funds, pay bills, locate office branches, find ATMs, and contact a representative. That’s not all – as new features are rolled out, you’ll be able to update the app so you always have the latest-and-greatest online banking tools right at your fingertips. 

Get started with our app today. Like the best things in life, we’ve made it free! Although message and data rates from your carrier may apply. 

Features: 
HUNTINGTON HEADS UP (SM) - Set up alerts to get a heads up on important moments for your money, on the device you choose.
HUNTINGTON QUICK BALANCE - A fast and simple way to view account balances using 3D Touch, or on the login page at the touch of a button, without logging in.
TOUCH ID  - Quickly and easily access your account information by touching the home button to verify your fingerprint.
FACE ID - Log in with just a glance
ACCOUNT INFORMATION - View up-to-date information about your Huntington accounts, including pending transactions.  Search for transactions within account history.
TRANSFER MONEY - Transfer money between accounts. Select the date you’d like the transfer to occur and get a receipt for the transaction.
PAY BILLS - Pay a person or company. You’ll receive a summary that describes the amount and payment date, and get a receipt for the transaction. You can also manage your payees by adding, editing, or deleting a payee.
DEPOSIT CHECKS – Deposit checks by simply snapping a picture. It can save you time and help reduce trips to the branch or ATM.
MANAGE YOUR DEBIT CARD – Activate and change your personal ATM/Debit Card PIN.
UPDATE YOUR CONTACT INFO – Maintain your address, email and phone number information.
MANAGE YOUR OVERDRAFT OPTIONS – Manage your overdraft options on eligible accounts to avoid overdraft fees.
FIND LOCATIONS - Find ATMs and branches near your current location or by entering a street address. 
CONTACT US - Quick dialing for most of your customer service needs.


Some features are only available to customers who have registered for Online Banking at Huntington.com. 
The Huntington Mobile app is free, but message and data rates from your mobile carrier will still apply. 
System availability and response time are subject to market conditions.

The Huntington National Bank is Member FDIC.
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