Quality degradation at Amazon Alexa  
Users report higher volume of Quality Issues than usual
48
poor

Amazon Alexa | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
4718 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
2078 Reports
User Feedback
31%
iOS
2078 Reports
69%
Android
4718 Reports
Amazon Alexa - Latest Quality Issues
Android
Mar 5, 2023
After a year of use: 05/03/23- some commands, understands right, but answers wrong. About searching for devices, the device only emits signal after it is located and activated by the user.
Android
Mar 5, 2023
Terrible, no matter how many times I try I can not go from the page where they ask for your email, I can not press another option and does not change page
Android
Mar 5, 2023
won't let me add my Spotify account
Android
Mar 5, 2023
Amazon Alexa is not 100% perfect in voice command and dictation. It fails to recognize accent. Synchronize music buffers.
Android
Mar 6, 2023
can't control 2nd roku device
Android
Mar 6, 2023
i found very good just have a problem that doesn't work very well
Android
Mar 6, 2023
not connecting to any of my phones.
Android
Mar 6, 2023
The app keeps crashing it won't even allow me to stay in the app
Android
Mar 6, 2023
i can't connect my device
Amazon Alexa - Product Description
Use the Amazon Alexa App to set up your Alexa-enabled devices, listen to music, create shopping lists, get news updates, and much more. When you enable Alexa hands-free you can talk to Alexa by simply saying "Alexa" when the app is on your screen. The more you use Alexa, the more she adapts to your voice, vocabulary, and personal preferences.

DISCOVER MORE
• Get more out of your Echo device through personalized feature recommendations from Alexa
• Discover and enable recommended Alexa skills
• Pick up where you left off directly from the home feed with lists, shopping, or recently played Music and Books

MANAGE YOUR DEVICES
• Set up your Alexa-enabled devices, control or check status of your compatible smart lights, locks and thermostats at home or on the go
• Create routines to automate your smart home devices

MUSIC & BOOKS
• Connect to music services like Amazon Music, Pandora, Spotify, TuneIn, and iHeartRadio. Choose a song or playlist and listen on your Alexa-enabled devices
• Create speaker groups to play music across your compatible Echo devices for multi-room music

ORGANIZE YOUR DAY
• View and edit shopping and to-do lists on the go, get weather and news updates, manage timers and alarms, and more

STAY CONNECTED
• Use Drop In from your app to connect instantly with your compatible Echo devices, like a two-way intercom
• Call or message supported Alexa-enabled devices, at no additional cost.

By using this app, you agree to Amazon’s Conditions of Use (www.amazon.com/conditionsofuse), Privacy Notice (www.amazon.com/privacy), and all of the terms found here (www.amazon.com/alexaterms).
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