79
fair

Lemonade Insurance | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
24 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
68 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
10 Reports
User Feedback
13%
iOS
10 Reports
87%
Android
68 Reports
Lemonade Insurance - Latest Quality Issues
Android
Feb 20, 2023
Easy and convenient application. But a little too minimalist. I find it a shame that we have to write an email each time to ask for an insurance certificate, while you can make our life easier by making it available automatically on the application as many other insurances do.
Android
Feb 20, 2023
Wanted to sign up but for some reason the app does not work for me
Android
Feb 23, 2023
I canceled your services and you're still taking money out of my account. In fact you all took double payment this month when I canceled you already. Your service is RIP off.
Android
Feb 24, 2023
I canceled my policy through the chat function on the app back in november and then just saw I was still being charged, redownloaded, checked the app again, and it was still active. 🙃
iOS
Feb 25, 2023
Don’t use it for pet insurance
A scam! You take insurance to have peace of mind and they are such a hassle. They find every reason to not provide coverage, invent chronic condition (for a young healthy puppy), and at the end of the day don't cover anything, not even vet visit. If you love to give away money do it to a charity instead!
iOS
Feb 26, 2023
Annoying App Behavior
Why can't I just copy and paste my card details? That's annoying!!!
Android
Mar 1, 2023
Can't edit what sort of coverage I want
Android
Mar 3, 2023
There is a time and place for automation. Not being able to talk to anyone, being redirected to an app, being required to upload a video describing the damage, and being required to select a charity company is quite the experience. If it weren't for the price, which I'm sure just went up for severe weather I won't be a customer. None of this resonates with what I'll I'd like in an insurance company.
Android
Mar 6, 2023
They keep threatening me with increased rates. My wife has the app but can't get it to link to our policy, and because she can't get the app to work they threaten to increase my rates, barrage me with spam texts that sometimes are in ALL CAPS. I think we will switch insurance next month. This is clearly just a data collection company more than anything. To say that this company has customer service is a joke.
Lemonade Insurance - Product Description
“@Lemonade_Inc was the simplest and easiest insurance I’ve ever purchased, “old” insurance companies need to step into the current century!!!”
 
SOME QUICK LEMONADE STATS

• Financial rating of “A” exceptional

• Reinsured by the most trusted names on the planet

• World record for the fastest renters claim handled (3 secs!!)

• 90 secs to get a policy through our app

• Starting at $5/mo for renters, $25/mo for homeowners, $12/mo for pet and $9/mo for term life


WHY LEMONADE FOR INSURANCE

• No Hassle: There’s no need to wait around for snail mail or talk on the phone w/ agents - get a policy with the Lemonade app whenever and wherever you are.

• Socially Driven: As a B-Corp, social good is baked into our business model: we take a flat fee, use the rest to pay claims (super fast!), and give back what’s left to charities you care about with our renters, homeowners, and pet products.

• Devoted Team: Our powerful tech and AI free up our dedicated customer experience team and claims specialists to help you when you need it most.

• Bundle and save: Save up to 10% on your monthly premium when you bundle a pet health insurance policy with your renters or homeowners coverage.


HOW LEMONADE IS DIFFERENT

• Live Policy: Want to personalize your coverage? Add your sig other? Cancel your policy and get a new one at a different address? Do it all with a couple of taps on your phone.

• Instant Claims: Seamlessly file claims from your phone - anytime, anywhere. Our AI runs 18 anti-fraud algorithms, and if your claim is instantly approved, you’ll get paid in 3 secs.

• Adjustable coverage: For your home, pets, personal property, liability, and more. Get your stuff covered whether it's at your home, or on the go.


LET’S MAKE LEMONADE!

Renters insurance is currently available in AZ, AK, CA, CO, CT, DC, FL, GA, IL, IN, IA, MD, MA, MI, MO, NV, NJ NM, NY, OH, OK, OR, PA, RI, TN, TX, VA, DC, and WI.

Homeowners insurance is available in AZ, CA, CO, CT, DC, GA, IL, IN, IA, MD, MA, MI, MO, NV, NJ, NY, OH, OK, OR, PA, TN, TX, VA, DC, and WI. 

Pet health insurance is available in AL, AR, AZ, CA, DC, GA, IA, IL, IN, MD, MI, MS, MT, ND, NE, NC, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, and WI. 

Term life insurance is available in AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IM, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, and WY.

WANNA BE FRIENDS?

• facebook.com/lemonade

• twitter/lemonade_inc

• instagram.com/lemonade_inc

• instagram.com/lemonade_pet

• youtube.com/lemonade_Inc


YOU'RE INSURED BY LEMONADE:

• Get questions answered by our team online or over the phone.
• Download and share proof of property and home insurance on your mobile phone.
• Adjust and update your policy for your home insurance coverage whenever and wherever.
• Protect your favorite items, at home and away.


THE LEGAL STUFF

Terms of Service: lemonade.com/terms-of-service

Privacy Policy: lemonade.com/privacy-policy

Legal Stuff on Lemonade: lemonade.com/legal-stuff


Cheers for reading all 3,377 characters! Give yourself a pat on the back ;) If you want more Lemonade, visit us at lemonade.com/blog
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