48
poor
LINK — Scooter Sharing | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
140 Reports
140 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
27 Reports
27 Reports
User Feedback
16%
iOS
27 Reports
27 Reports
84%
Android
140 Reports
140 Reports
LINK — Scooter Sharing - Latest Quality Issues
Android
Mar 3, 2023
Turin is full of electric scooters with hanging flyers that report a voucher of € 5, following all the steps the voucher does not appear (another person followed the same steps with the same result). Scooters probably work well but this is called misleading advertising.
Android
Mar 4, 2023
Very exhilarating not too fast not too slow a lot of vibrations which can be good but understandable using shocks on these devices spring the cost of production higher
iOS
Mar 4, 2023
Dangerous
These can be hired but turn off when driven 50m in one direction as it is out of area. Cannot be driven on the pavement, but have no indicators to safely drive on the road!!! They also have to be parked in dedicated locations which are no where near where you might want to go. I'm not convinced these are anything other than a gimmick.
Android
Mar 4, 2023
There is a 5 EURO 'pre-ride hold' since February 5. More than 10 Business days have gone for you to regulate the situation. Customer Support is a JOKE, have sent a definition of what a 'pre-ride hold' is, without actually solving the problem. You can stop sending emails with supposed "offers" to take away MORE money from customers.
Android
Mar 4, 2023
Three times more expensive than Bird's scooters!!! Therefore, not an option Good luck...
Android
Mar 4, 2023
Slow zones make it impossible to ride
Android
Mar 5, 2023
Always different prices to the same distance
iOS
Mar 5, 2023
Poor management
My girl could park the skateboard in one place and I did not, we made the same journey and I was charged more money, I will not use a skateboard of this company again unless they reimburse the € 3.50, terrible service
Android
Mar 5, 2023
Parking on app but not accepting to park scooter
LINK — Scooter Sharing - Product Description
LINK is bringing a new generation of safe and thoughtful micromobility to cities worldwide. Whether you’re exploring a new place or just getting to the office, LINK scooters are a fun, affordable, and comfortable way to get around. Find a LINK scooter near you and experience the joy of skipping traffic on one of our robust two-wheelers. Ride safe. Ride LINK. HOW LINK WORKS — Download the LINK app — Explore the map to find a scooter in your area — Create an account — Scan QR code or enter the vehicle ID to unlock — Enjoy your ride — Park mindfully — End your ride WHY CHOOSE LINK — Designed with a low center of gravity for easy riding — Scooter conducts a safety check before your ride — Triple braking system for added protection — LINK always works with cities to deploy responsibly LINK SAFETY TIPS — Obey all traffic laws — Don’t ride on sidewalks — Always wear a helmet — One person per scooter — You must be 18+ to ride LINK REMINDS YOU TO PARK WITH CARE — Avoid blocking walkways, sidewalks, or ramps — Leave transit stops clear — Respect your community
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