poor

Lowe's Home Improvement | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

5 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

80%

Android
433 Reports

iOS unitQ Score

iOS User Feedback

20%

iOS
107 Reports

User Feedback

20%

iOS
107 Reports

80%

Android
433 Reports

Lowe's Home Improvement - Latest Quality Issues

Android

Mar 3, 2023

ordered is delayed even though the items are purchased show as available in store

Android

Mar 4, 2023

I have a curbside pi ckup order and the order was ready on Thursday yet the app kept saying it was not ready. While I was checking my email I finally saw it was ready on Thursday. I cannot pick-up today which is Saturday but I can tomorrow which is Sunday. I hope that they keep it for me

Android

Mar 4, 2023

Sign in no longer works. Error telling me to install and enable a supported browser. I have Chrome and Firefox. Not really sure what else you could be asking for. The account has never stayed signed in, either. Always had to re-sign in to access history and details.

Android

Mar 4, 2023

doesn't allow online order to complete if using PayPal option.

Android

Mar 5, 2023

so far it's been good have not went to pick up yet

Android

Mar 5, 2023

I was asked to open. Lowe's credit card and get a good discount. I opened the card, got the approval and a temporary number for immediate shopping. I tried to use it and the purchase was declined (was well under credit limit). At that point I was told by the employee that it was a new card and declined as a fraud prevention protocol. So a hit on my credit score, no discount and 45 minutes of my time on a very busy day completely wasted ... can't wait to cancel this card.

Android

Mar 5, 2023

Sometime back, I wrote that this was not available for my tablet. Within the last few weeks it became available and I have installed it. But it will NOT work. It opens and asks for my login, but will not accept it. When asking for zip code, nothing happens. It also tells me the store I have saved under my ID and use on other devices, is not valid. This tablet does not have a SIM card or cell service, so Location is not available.

Android

Mar 5, 2023

Can not display faqs using the app. The app just spins. Also can't leave reviews for products I purchased using the app. Get error message don't have permission to access the website when trying to view terms of service. Keep getting internal error messages using the app.

Android

Mar 5, 2023

For blinds, the Color & Size pickers don't always work. I chose White but it never changed from Alabaster in my cart.

Lowe's Home Improvement - Product Description

Doing It Right for Less is Just a Tap Away.

HOME IMPROVEMENT AT YOUR FINGERTIPS
Whether you’re a Pro or a have a DIY project on your mind, you can search and shop thousands of products like kitchen appliances, paint, lumber, tools, outdoor power equipment, grills, outdoor furniture, flooring and more— anytime when you’re on the go. We’ve also included larger, zoomable images and 360° spins so you can see every last detail.

WHAT YOU NEED- FASTER
We have clearly marked aisle and bay information right on the list page, so you know right where to go when you’re in a store. Plus, check the “in-stock” box to only view items that are available for pick up. If it’s not there, no problem. Check other stores with just a tap.

STORE FINDER
Locate the store that’s nearest to you along with the phone number, address, directions and drive time estimates. Then, select your choice to get accurate inventory, product locations and pricing*.
*Remember to allow location services to get the most optimized experience possible.

INBOX
Messages with special coupons, deals and exclusive promotions come right to your Inbox to help you get the best price, every time.

WEEKLY DEALS
We’ve always got great deals. Check the weekly ad for your selected Lowe’s store right on your phone. View the flyer page by page or by department, it’s that easy.

CUSTOMER RATINGS AND REVIEWS
Read what others are saying. See reviews and star ratings for thousands of products. Plus, you can write your own reviews and upload images right in the Lowe’s app.

COMMUNITY Q & A
Before you buy, make sure a product is right for you. Ask questions and get answers directly from manufacturers or previous customers. You can also browse questions or answer ones for others.

FAVORITE LISTS
Add any product to your Saved Items List and never forget what you need again. Tap the heart on any product page, scan a barcode in the store, or add notes to your list—no sign in required.

ORDER HISTORY & DIGITAL RECEIPTS
We make paper receipts a thing of the past. Search order history for specific items you’ve purchased and access entire transactions right on your phone.

APPLE WATCH OPTIMIZED
Add your virtual mylowes card to your digital wallet, keep track of your favorites on your Quick List and find your closest Lowe’s store.

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