94
good
M&S - Fashion, Food & Homeware | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
1198 Reports
1198 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
102 Reports
102 Reports
User Feedback
8%
iOS
102 Reports
102 Reports
92%
Android
1198 Reports
1198 Reports
M&S - Fashion, Food & Homeware - Latest Quality Issues
iOS
Mar 3, 2023
AVAILABILITY DISPLAY
EVEN after DECADES shopping with M+s and website around 20+ yes and Apps they STILL state something available after you put all filters in adding to basket, few seconds later when you go to pay tells you NOT available to remove it!!!!!😡😡😡😡😡😡
iOS
Mar 3, 2023
Disgusted
Why do I have to pay with sparks pay?!! I didn't want to and now will hand items back in get them reimbursed to the card I didn't want to use and buy them again shop!! What a mess
iOS
Mar 3, 2023
Ms Thomson
Supposed to get free next day delivery with my M and S rewards credit card , have spent ages trying to do this , had some codes as well to use incase it wouldn't work at first , said they were applied . Thought once order went through it would be deducted but it hasn't . Pay a monthly service for this disappointing.
iOS
Mar 3, 2023
Glitchy!
The app has been really glitchy recently had to delete and reinstall loads and still couldn't purchase anything yesterday and today multiple times items disappeared from basket and had trouble with purchasing on Apple Pay and with card. Had to use PayPal!
iOS
Mar 4, 2023
Poor app
I had issues with applying a gift card to purchase items it would not accept payment.
iOS
Mar 4, 2023
Payment
Had a gift card tried to use card but the whole amount was taken from my card.
iOS
Mar 5, 2023
Can’t check out
Can't check out as guest and the shopping cart disappears
iOS
Mar 5, 2023
Elle
I was very disappointed with m and s. I was in the process of paying for my goods only to learn that an item I was getting was taken from my basket before the sale was complete
iOS
Mar 5, 2023
Sale shopper
Having spent a little time browsing its really annoying when you filter your search only for items to still not be available. If it isn't available please take it off the search.
M&S - Fashion, Food & Homeware - Product Description
Make shopping for your favourite M&S products easier than ever, whether you’re at home, on the go or in store with the M&S app. Access your Sparks account where you’ll find our incredible rewards scheme, exclusive offers, Scan & Shop and much, much more. From fashion to gift ideas, shop with ease across our bestselling categories including M&S womenswear, menswear and kidswear, school uniforms, beauty and skincare, homeware, hampers, flowers, food and wine and seasonal sales. WHY M&S? - Effortless online shopping - Free delivery when you spend over £50 / €50 on clothing, homeware or beauty - Free nominated-day delivery on all flowers* - Free Click & Collect in a store of your choice - Order tracking on all purchases - Easy, paperless online returns - Digital receipts when you shop in store* - Register with Sparks for exclusive offers and rewards, just for you - Skip the tills in store with Scan & Shop* SCAN & SHOP Want to check out faster? Skip the tills with Scan & Shop in our M&S food stores. Scan and pay for your food shopping directly in the app, up to a total value of £45. Use our free Wi-Fi in store or mobile data. YOUR SPARKS CARD - Sign up to our reward scheme Sparks for exclusive offers based on the things you love, the chance to win your shopping for free every week, plus a charity donation every time you shop. - Access your rewards and offers in the M&S app any time - Scan your digital Sparks card and we’ll donate to your favourite charity - Link your physical Sparks card to the app easily* - Go digital and get receipts sent straight to your email when shopping in store - Get app-exclusive Sparks offers to use on food shopping, snacks and hot drinks in store ENHANCED IN-STORE EXPERIENCE Shopping in store and can’t find your size? Use the product scanner* in our app to order your perfect fit, and we’ll deliver it to your home or your nearest M&S store. GET INSPIRED Get the latest advice, trends and tips on fashion, food, skincare, entertaining and more thanks to our inspiring Style & Living articles and features. FIND US Looking for your nearest M&S store? Use the store finder to get directions using GPS maps and you’ll be with us in no time. What are you waiting for? Download the free M&S app now and get ready to shop. FOLLOW US Follow M&S on social media for the latest news, offers and sale updates: Facebook: @marksandspencer Instagram: @marksandspencer Twitter: @marksandspencer Pinterest: @marksandspencer TikTok: @mandsfood Visit us at www.marksandspencer.com *Terms, conditions and some exclusions may apply. See www.marksandspencer.com for more information.
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