poor

McDonald's | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-3 Points Past 7 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

81%

Android
5361 Reports

iOS unitQ Score

iOS User Feedback

19%

iOS
1277 Reports

User Feedback

19%

iOS
1277 Reports

81%

Android
5361 Reports

McDonald's - Latest Quality Issues

Android

Mar 6, 2023

My local McDonald's location doesn't clear my order after picking it up in drive thru. The next time I go to use the App I am informed that I have an open order. Occasionally I can reopen it and modify the order and place it again. Days like today when I had an open breakfast order I couldn't reopen and add Dinner items as a work around. Please put in an order timeout or allow users to clear an order that was picked up in place of relying on the restaurant.

Android

Mar 6, 2023

App is bugged, won't let me check out.

Android

Mar 6, 2023

Easy to order food, but have to constantly sign out and back in to place a new order as it does not clear a previous order once it's been picked up.

Android

Mar 6, 2023

This new "update" SUCKS, it closed the app for me, like wth, it looked so much better until it was updated, I can't even get my orders to work properly

Android

Mar 6, 2023

Worst app ever! Gets stuck on old orders and only way to clear it is to clear the cache and storage of the app!! What kind of dumb design is this?!

Android

Mar 6, 2023

Couldn't use my deal because it said I used another one when I didn't SOOOO frustrating in the drive thru cheap app

Android

Mar 6, 2023

Updated the app and now I can't order because it says I already made an order and I need to complete that first.

Android

Mar 6, 2023

It's not reliable, it's not secure and admits to sharing with third party.

Android

Mar 6, 2023

That app junk, apart from that it no longer has good promos, does not let you log in, it only tells you that the mail is wrong, hand how will the mail be wrong? If it was the same one that entered three months ago not mames

McDonald's - Product Description

This App is going to change the way you experience McDonald’s®. Just tap “install” to receive exclusive McDonald’s coupons, offers and more! It’s as simple as that! Bring the App to a nearby participating McDonald’s and redeem your meal deal.

Mobile Order & Pay
Pick a McDonald’s deal, and then pick up your meal at participating McDonald’s. Mobile Order and Pay lets you create your next McDonald’s® order in just a few taps and swipes. With Curbside, Counter and Drive Thru Pickup available, you can enjoy your McDonald’s meal quickly!

Exclusive Deals and App Offers
Enjoy App-exclusive offers and food deals that are as delicious as your meal.

McDelivery
Order McDelivery through the app and get your food delivered to your door.

Save Your Favorites
Customize & save your favorite foods to reorder with ease.

Restaurant Locator
Where are you going when McNuggets® call your name? Open the map and find McDonald’s store hours and a location near you!

Download the McDonald’s App and register today to get more out of your meals at McDonald’s!

Data rates may apply. Prices and participation may vary. Offers available only at participating restaurants. Check https://www.mcdonalds.com/us/en-us/terms-and-conditions.html for Terms and Conditions and more information. © 2021 McDonald’s

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