47
poor
Metrobank Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
423 Reports
423 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
24 Reports
24 Reports
User Feedback
5%
iOS
24 Reports
24 Reports
95%
Android
423 Reports
423 Reports
Metrobank Mobile Banking - Latest Quality Issues
Android
Mar 5, 2023
Why this app deleted credit card acct?
Android
Mar 5, 2023
It said my device is rooted and unsafe. I did not use any root or jailbroken app for this device
Android
Mar 5, 2023
Receipt of OTP today, Mar 5 2023, is very very very much delayed. Tried to transact several times but the OTPs will arrive simultaneously minutes after the transaction has been terminated without completion by the app. Please remedy this issue.
Android
Mar 5, 2023
Poor service...how many times i went to the branch n rquested to change my mobile number but still the otp is sending to my old numbr
Android
Mar 5, 2023
Receiving otp takes to long especially during the night. I can't send money or process any transactions because I always didn't receive otp during night time I'm leaving abroad and use online banking to send money but I always have use because of otp sending to my mobile number
Android
Mar 5, 2023
unable to login using app saying my account does not exist, but working when using browser.
Android
Mar 5, 2023
Recently the app is getting slower and I can't even add beneficiaries. It used to be better service bank app but now its getting worst every time I am using it.
Android
Mar 6, 2023
Delayed otp
Android
Mar 6, 2023
my funds has been deducted and the money was never received by the recipient.
Metrobank Mobile Banking - Product Description
METROBANK MOBILE BANKING The Metrobank Mobile Banking app gives you what you want in a banking app, plus more! Designed around how you want to do your banking on-the-go, Metrobank gives you a mobile banking app with an easy-to-navigate and customizable interface, banking services such as balance inquiry, bills payment, and funds transfer capabilities, as well as useful services such as buying and sending load, branch locator and rate checking all on your mobile phone! WHY USE METROBANK MOBILE BANKING - Full online enrollment: use your Metrobank debit card or credit card to activate your account (no need to go to a branch or ATM) - Easy payments: pay bills, buy/send load, request for payment, send out payment, and more! - Account customization: upload profile pics for yourself and your friends, assign nicknames to your accounts - Send or receive funds using mobile numbers: no need to disclose account numbers when transferring to anyone who is enrolled in Metrobank Mobile Banking. Request for or send out funds with personalized messages as well! - What’s New: read about the latest in financial markets, banking news, and the latest promo deals and offers - Forex Update: get updated foreign exchange rates - Car and Home Loan Calculator: compute for the monthly installment required for the car or home that you want or request for assistance from a loan specialist - Branch Locator: know where our branches are via Google Maps Security features for your ease and peace of mind: - Log-in with a User ID and password.* - Receive a one-time password (OTP) and notification messages for certain transactions - Use the Touch ID feature on enabled-devices for quick authorization of selected transactions. - Get device authorization for every device you use STANDARD FEATURES Continue to enjoy basic functionalities such as: - View account balance and details - Pay bills/transfer funds one time or make scheduled payments/transfers - Buy mobile/prepaid load - Reorder checkbook Learn more about the Metrobank Mobile Banking app at www.metrobank.com.ph/metrobankmobile The use of the Metrobank Mobile Banking app is subject to an end-user license agreement which you can find at www.metrobank.com.ph Personal Banking e-Channels Metrobank Mobile Banking The Metrobank Mobile Banking app is a property of Metropolitan Bank & Trust Company.
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