88
good

Microsoft Authenticator | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Productivity
Work at Microsoft Corporation? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Microsoft Corporation? Unlock additional insights
Android unitQ Score
Android User Feedback
94%
Android
6713 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
431 Reports
User Feedback
6%
iOS
431 Reports
94%
Android
6713 Reports
Microsoft Authenticator - Latest Quality Issues
iOS
Mar 5, 2023
Unnecessarily Confusing
Took 30 minutes out of my life to try and set this up, way more confusing than need be and their website hardly even works. Worst experience setting up any sort of two factor authentication I've ever had and that's coming from someone who has blizzard 2fa. Awful.
Android
Mar 5, 2023
Terrible can't even open the app after setup.
Android
Mar 5, 2023
Was always very happy with the app. Now I switched from a Huawei USER_PHONE_NUMBER Pro to a Samsung S23 Ultra and I can not add the 2fa of my ms business account because there is always only one error message...
Android
Mar 5, 2023
Needs a windows version. I like this app and use it as both my password manager and for 2FA but how has it been this long and we still have no means of using this on Windows? Seems like Microsoft is slacking. Also needs a way to auto sync with Firefox passwords.
Android
Mar 5, 2023
What an annoying app to go through just to try to sign in on a different device that I usually use. All of a sudden wants to make me sign in via this authenticator app. So dumb in all honesty. I don't 7nderstand what this is all about. Nothing about security at all. The worst way to sign in. Takes a long time. Not worth all this trouble. Esp. when I sign in withy exact same devices all the time. So stupid
Android
Mar 5, 2023
I use authenticator for my work email and it is absolutely horrible. I always get logged out of my account and my app doesn't work when I need it to. The app will always black screen and take about 2 hours to start working again.
Android
Mar 5, 2023
Could not verify
Android
Mar 6, 2023
A few days ago I would open the phonelink and app without any problem. Then they inserted some sort of overly concocted authentication scheme and I can't get through the damn process. This really sucks. Nothing but grief. I want my app back the way it was
Android
Mar 6, 2023
Stupidest system ever. To sign into this app, you have to get a code from the Microsoft Authenticator app, which is this app itself. How isn't there a backup way of signing into your own account? Why is Microsoft so useless when it comes it user input.
Microsoft Authenticator - Product Description
Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. You also have additional account management options for your Microsoft personal, work or school accounts.

Getting started with multi-factor authentication

Multi factor authentication (MFA) or two factor authentication (2FA) provides a second layer of security. When logging in with multi-factor authentication, you’ll enter your password, and then you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one-time password (OTP) generated by the app. The one-time passwords (OTP codes) have a 30 second timer counting down. This timer is so you never have to use the same time-based one-time password (TOTP) twice and you don’t have to remember the number. The one-time password (OTP) doesn’t require you to be connected to a network, and it won’t drain your battery. You can add multiple accounts to your app, including non-Microsoft accounts like Facebook, Amazon, Dropbox, Google, LinkedIn, GitHub, and more.

Getting started with passwordless

Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two-step verification process. After you’ve signed in with two factor authentication (2FA), you’ll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.

Getting started with autofill

Microsoft Authenticator app can also autofill passwords for you. Sign-in on the Passwords tab inside the Authenticator app with your personal Microsoft account to start syncing passwords, including the passwords saved in Microsoft Edge. Make Microsoft Authenticator the default autofill provider and start autofilling passwords on apps and sites you visit on your mobile. Your passwords are protected with multi-factor authentication in the app. You will need to prove yourself with your fingerprint, face ID, or PIN to access and autofill passwords on your mobile. You can also import passwords from Google Chrome and other password managers.

Microsoft personal, work or school accounts

Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners