26
poor
M&T Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
46%
Android
33 Reports
33 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
39 Reports
39 Reports
User Feedback
54%
iOS
39 Reports
39 Reports
46%
Android
33 Reports
33 Reports
M&T Mobile Banking - Latest Quality Issues
iOS
Mar 2, 2023
App not working
Will not let me log in! Have to log in from a different site..please fix..the update is not working
iOS
Mar 3, 2023
Terrible - down for 2 months now
For 2 months, I've called customer service, sent emails, reached out to Buffalo NY, etc. and they will not fix the app so iPhone 14 users can utilize it.
iOS
Mar 3, 2023
Deposit
The only issue I have is when depositing a check it is not available the next day without a service charges. Other banks I deal with are ahead of you with deposit available next day. Respectfully
Android
Mar 3, 2023
App keeps cutting off. Does not allow me to login to my account
iOS
Mar 4, 2023
Face Recognition
The app is ok other than the fact every time I go to open it, it never opens with facial recognition even though it is setup. I always have to put my password in.
iOS
Mar 4, 2023
Not working
App has not been working for a week.
iOS
Mar 5, 2023
Mobile banking inop
Good morning M&T, I've been unsuccessful in using your mobile application going on 4 weeks now which is why I'm giving you a poor rating. I'm not a happy customer at this point. I've called twice a week to your support team and I'm repeatedly told your working out the bugs and it should be resolved within 48 hours. Needless to say it hasn't, I have an iPhone 13 And I can log on to the app. All other apps work it's only your app. This is a inconvenience considering majority of my banking is online and mobile based. Please contact me with a solution asap. Dave Perricone Wading River NY
iOS
Mar 5, 2023
My app will not load
I downloaded the app it worked for a few days then it stops working when I try to log on back to it all it does is spins like it doesn't do anything. I've been trying this for a few days what is going on with the app? I can't check my account unless log on to my computer. Then it ask me to verify my account more than five times sent me a text messages with verification codes and also to my email. I shouldn't have to do this all the time that was the purpose of me download an app but unfortunately the app does not work so I deleted it. I'll just log onto the computer unless you guys can fix it. Because there's no reason why it just spins and spins unable to load it's very ridiculous
Android
Mar 5, 2023
This app always has to be uninstall then reinstalled and then sometimes your mobile banking will work. This app is NOT good at all. I have used another banks app for many years and I never ran into a problem. I got M&T for my work checks definitely not impressed
M&T Mobile Banking - Product Description
Bank quickly and get back to what matters most to you – that’s the idea behind the M&T Mobile Banking App built for both personal and business customers. Access your Account Conveniently • See available balances, transactions, credit limits, and check images • Estimate net worth, view cash flow, centralize finances, categorize transactions, customize budgets, and track spending, for your personal accounts, with M&T Money Smart Bank Securely • Access your accounts with your passcode, fingerprint, or facial recognition on compatible devices • Get notified with M&T Alerts through text, email, or app notification Move Money Swiftly • Send money with Zelle®¹ to almost anyone with a bank account in the U.S. • Deposit checks • Use M&T Flash Funds™ to deposit qualifying checks with immediate availability² • Transfer funds between M&T accounts or make M&T loan & credit card payments • Pay bills with the confidence of our M&T Bill Pay Guarantee³ Manage your Card Easily • Take charge of your personal M&T debit and credit card with the ability to temporarily lock it, report it lost or stolen, and order a replacement • Add authorized users to your personal and business M&T credit cards • View your M&T credit card rewards points and access your rewards account Reach Us Readily • Call us, using any one of our contact numbers • Search FAQs for help with questions • Find the branch and ATM nearest to you Disclosures: ¹Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. Zelle® and the Zelle related marks and logos are property of Early Warning Services, LLC. ²The fee for this service is 2% of the total check amount ($2 minimum charge). If the deposit is made during our nightly processing, it will not be available to pay debit items that are processed for payment during that night’s processing. However, it would be immediately available for withdrawal. ³To learn more about the Bill Pay Guarantee visit mtb.com/billpay Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions, and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for full details. Refer to the Digital Services Agreement for details Equal Housing Lender. © 2021 M&T Bank. Member FDIC.
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