fair

MyChart | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

9 Points Past 7 Days

Category: Medical

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

67%

Android
1355 Reports

iOS unitQ Score

iOS User Feedback

33%

iOS
670 Reports

User Feedback

33%

iOS
670 Reports

67%

Android
1355 Reports

MyChart - Latest Quality Issues

iOS

Mar 4, 2023

My Chart

The app does not seem to provide past results for comparison. I have to visit my provider and look at his computer screen to get that comparison. Perhaps I just don't know what I am doing. Results were quickly returned.

iOS

Mar 4, 2023

This is NOT the way you want to contact your doctor

IF you can type an entire message before the app spontaneously closes, you're ahead of the game. Chances are good, however, that you've used all of your characters before you describe why you're reaching out, so you have to shorten it so much you sound ignorant or rude. I'm not even sure why the message function is there -every person who responds (NEVER the doctor) advises an appointment. They're no money to be had in responding to messages. Back to the app. None of the providers can get into my files from the other, so why even bother? The ONE star is because I can see test results.

Android

Mar 4, 2023

When my chart works, it's great. But most of the time, it's down... won't open...never recieve message but if you owe a bill, you'll get that minutes after leaving...

Android

Mar 4, 2023

So far, I have lost access to all Kaiser Permanente records, and I had a message saying I saw Lori Jones RN about my back on March 1, 2023 when that was actually in 2022. How does that happen?

Android

Mar 4, 2023

Horrible providing test results and communicating with linked providers

Android

Mar 4, 2023

Try to make appointment and the app Kicks me off

Android

Mar 5, 2023

This App is fake and will steal information, etc.

iOS

Mar 5, 2023

My Chart

I pain to get my medications list. Not working today!!

Android

Mar 5, 2023

Yes, but it doesn't save my password to my device.

MyChart - Product Description

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:
• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
Select features are also available on Apple Watch.

Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.

To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart.

For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.

Have feedback about the app? Email us at [email protected].

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