63
poor
MyHumana | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
75 Reports
75 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
10 Reports
10 Reports
User Feedback
12%
iOS
10 Reports
10 Reports
88%
Android
75 Reports
75 Reports
MyHumana - Latest Quality Issues
Android
Feb 24, 2023
Can't find anything about my dental coverage even weather or not I have. Way too messed up.
iOS
Feb 24, 2023
Can’t consistently log in!
App asks for the password and offers face recognition option, sends code, asks for password, sends a code, asks for password…
iOS
Feb 27, 2023
Useless
This app doesn't help at all. Face ID is a joke. The information on the app is old. There's nothing in the app that I didn't already know. I downloaded this app to find out why my prescription wasn't covered. It wasn't even listed in my claims. Don't waste your time getting this app.
Android
Feb 27, 2023
Terrible customer service! They send discontinue noticed even if you are set up for direct withdrawal from your bank! DESERVES ZERO STARS!
Android
Feb 28, 2023
Aboutto uninstall after Iwrite this JUST USE THE WEBSITE EVERYTHINGHERE IS THERE PLUS MORE... Literally, aside from finding a doc or hospital. I have MANY things I need to fix and several queries that I am unable to even try to do here. Slow as heck too. Why bother?(Rhetorical) How about an option to chat with someone,not just in one obscure are that disappears, at the very least? I'll head to the website or call instead.
iOS
Mar 1, 2023
Total waste
If I could give zero stars I would. I need to know if a surgery is covered but it won't let me see my plan coverage. Worthless App!
Android
Mar 2, 2023
This app sucks! It's impossible to find a Primary Care Doctor even if you put his name in the search. The app is good for looking at your member ID card and other than that, it's pretty much useless!
Android
Mar 2, 2023
I guess overall it's ok if it would ever let you sign in. It seems like there is always a problem and takes forever to fix.
Android
Mar 3, 2023
Why do you need all of these permissions? You procide no explanation for wantingnto track my location, advertising ID or anything else.
MyHumana - Product Description
MyHumana provides quick and easy access to your Humana insurance information. Coverage - View important information you need about your plan details, including deductibles & balances. Also view information for dependents and other delegated members covered under your plan. ID Cards - View, display and fax your Medical, Dental and Pharmacy ID Cards. Drug Pricing - Get pricing for your prescriptions at local pharmacies and find cost-saving opportunities through Humana Pharmacy. Pay My Bill - HumanaOne members; make one-time payments, set up recurring payments, add/edit/delete payment methods, view payment history and invoice details Claims - See your latest claims, their status, summary and detailed information. Provider Finder - Find a doctor, pharmacy, dentist, hospital or urgent care center. Search by name, specialty, ZIP code or current location.* Profile - View and edit your profile information (depending on your plan, certain fields may not be editable) * Requires location sharing enabled on your phone. Continued use of GPS running in the background can dramatically decrease battery life.
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