72
fair
Nectar – Collect&Spend points | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
108 Reports
108 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
25 Reports
25 Reports
User Feedback
19%
iOS
25 Reports
25 Reports
81%
Android
108 Reports
108 Reports
Nectar – Collect&Spend points - Latest Quality Issues
iOS
Mar 1, 2023
Nightmare just trying to login
Trying to link Sainsbury's and nectar accounts Had to reset password 3 times, multiple verification emails, then locked me out. Says call 8am-8pm, called at 6:30pm, call centre closed. Worst experience I can remember. Given up.
iOS
Mar 2, 2023
No login
Seems like there's no QA. Login button not working at all.
Android
Mar 2, 2023
Had this account for years never has worked. Often had to reregister.
iOS
Mar 2, 2023
Needs qr code support for use with Apple Watch!!
Keeps logging out and useless on Apple Watch without QR code support!
iOS
Mar 3, 2023
Login button broken
Used to be good but login button no longer works so useless
iOS
Mar 3, 2023
Not working
I get a notification informing me that I have new offers. Whenever I open the Nectar app, there aren't any offers. I have forced quit the app. Updated the app. Still not joy. Please resolve. I deleted the app and reinstalled. Still not working. It logged me out and when clicking on “login”. App does respond. I have tried to get help via the app. Literally being gaslighted as I type this. The person is not listening/reading what I say. They tell me to reset my password, it is not a password issue. The app does not respond when I tap on “login”. When I pointed this out again, I am told to reinstall the app. I advise them I have done this already. Then I am told to change my device!!! Useless app. Useless customer services.
Android
Mar 3, 2023
If you change phone number you can't log in .the chat doesn't seem to work so now it's useless.
Android
Mar 4, 2023
The app keeps telling saying something went wrong? Only thing that works is showing my card ? Everything else does not work? Don't know how many points Where they have gone. Nothing?
Android
Mar 5, 2023
Terrible. Can't even login as it keeps saying the email is not registered against that card number.
Nectar – Collect&Spend points - Product Description
Love to shop and get something extra when you spend money? You can now collect points with Nectar and enjoy personalised offers such as extra points when you spend money in partner shops, thanks to your new Nectar app. Collect Nectar points and spend them with our partners such as Sainsbury’s, Argos or even Esso. Find all your offers in one place, and enjoy a new digital card, right on your phone. Turn your everyday shop into something much more fun: with Nectar, you get something back on your shopping. Spend money, collect points and save on things like your future weekly shop or the latest tech. Get more from doing your shopping: collect Nectar points and spend them at Sainsbury’s, Argos, eBay and many more! Enjoy personalised offers and collect points as you shop from dozens of partner brands. It’s not just Sainsbury's points: the Nectar family includes over 400 brands. Get points and personalised offers every time you shop with our loyalty card. Sainsbury's points and personalised offers are now easier than ever to collect: opt into offers you find interesting and you'd like to get extra points from! Get points topped up on your loyalty card with your everyday shopping, and put them to good use with the brands that make up the Nectar family. Spend and save at the same time, whether you are shopping for groceries or like to shop online - that’s right, it’s a bit like getting something extra for something you're already doing. 5 reasons to download the new Nectar app: - Make sure you always get the best deals quickly and easily - Get all your personalised offers in one place from over 400 brands (like Argos, Esso and eBay) - Enjoy a virtual loyalty card! All you do is scan your phone and get Sainsbury's points. Same thing with all our partners (so no more fumbling around for the actual card) - Easily and clearly see your points balance and activity just like before. - Spend your points with your loyalty card in select partners. Whether you spend them on groceries or something more exciting, you have plenty of great brands such as eBay, Argos and Sainsbury's to pick from. Don't wait any more. You have all the tools you need to become part of the Nectar family, or make the switch to our new app. - If you have a Nectar account and you’ve already registered, just login to the app using your Nectar card number and password - If you have a Nectar card and haven’t registered it online yet, download the app and click 'I have a Nectar card' to start using the app - If you don’t have a Nectar account, just download the app and sign up
All intellectual property rights, including trademarks and word marks, are the property of respective owners