70
fair
Noom | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
1009 Reports
1009 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
293 Reports
293 Reports
User Feedback
23%
iOS
293 Reports
293 Reports
77%
Android
1009 Reports
1009 Reports
Noom - Latest Quality Issues
iOS
Mar 4, 2023
Subscription Nightmare
Deleting the app doesn't stop them from continuing to take payments and contact and support are impossible to locate I am not asking for a refund just wanted the payments to stop. These faceless places are difficult to navigate and have left this user feeling used
Android
Mar 5, 2023
Useless and waste of time. U have to pay 1 dollar for the trial. Once you are in there is no personalized plan but random receipes and course. The courses are not personalized either. What's the point ofa answering all the questions in the beginning? Lol it's a scam
iOS
Mar 5, 2023
Noom is great. App is good but does need more attention.
I love Noom. 100% hands down completely the best program I have found in 25 years of trying and the first one that worked. Hallelujah!! Like anything, it's not perfect, but I started in June 2022 and hit 75% of my goal in 5 months. Lost 20% of my body weight. It's a great program. HOWEVER, the app has a lot of glitches. Notifications don't work even when they're set to work. I post or comment and have to scroll forever through the day to find any interactions that might have happened because there are non notifications. (Yes, I am tech smart. Yes, the settings are right. It's the app.). I have a timeline that shows none of my activity. I have followers who don't get notified of my activity, and I follow people whose activity I don't see. My “gallery”is empty even though I've posted images. The most aggravating and detrimental thing is the lack of notifications. They took away our 1:1 coaches and gave us Circles, but there are no notifications in Circles. I am NOT the only one with this problem. Many members are complaining about it. This isn't the first problem. My 1:1 coach would message me, and I wouldn't know because I got no notification. She said the tech team was aware and was working on it. It took AGES for that to be fixed. And not long after it was, the 1:1 coach feature disappeared (without warning, by the way). A friend of mine has a convenient progress tracker at the bottom of her weight graph. I don't have that. Tech support told me months ago that they try features out with some people and then give them to everyone or let them go depending on how they do. That was August or September. She still has hers. People in Circles have it. I still don't have it. I want to reiterate, though. This program is good and works. It's a solid health program. You just have to get past the frustrating drawbacks and allow yourself to benefit from the good parts. Hopefully they will step up their tech game. They have made some helpful improvements in the meal plan/recipe portion of the app. Baby steps…
Android
Mar 5, 2023
It has its benefit; learning psychology behind eating behavior was interesting. Also its food logging system is decent. However, it is not as advertised "weight loss for life". First time, I lost 14 lbs in 3 month, but regained all back. Second time around, lost about 10 lbs in 4 month. I am following exactly what the program tells me to do, but I'm in late 40s. According to their content, only 8% user complete the program. Don't believe this will be the forever answer.
Android
Mar 5, 2023
It would good to set up my own plan but I couldn't afford it
Android
Mar 5, 2023
In used it for 5 min and all my net data exhausted
iOS
Mar 5, 2023
Scam
Renews without notification. Just keeps charging and charging- when I reached out to them they charged me anyway and said I would not receive a refund- but seemed to think I should be happy that I had another year if service for a year. Scam. Plushie haven't used the app in months... Became useless and unhelpful
Android
Mar 5, 2023
Cant login, says phone not connected to internet! Obviously it is because I am posting this review!!!
Android
Mar 5, 2023
This app worked for a little bit...but it won't work now. I tried to troubleshoot and it doesn't work. Kinda not happy. So I was having trouble with this app in January. It happened again. Totally froze, so I force stop, uninstalled, and now trying to install. Even the installing is freezing. It isn't my phone because I'm not have trouble with anything else.
Noom - Product Description
Looking to lose weight and get healthy? Any program can tell you to eat less and move more. Noom is different. We know that lasting weight loss starts in your brain. So, at the core of your Noom journey is our psychology-based weight loss course, a series of 10 mini-courses that you can complete at your own pace. Every mini-course will help you gain specific knowledge, tools, and skills that will help you change your habits, lose weight, and make progress far beyond the scale. To set you up for success, your course also includes state-of-the-art tools: Food logging with over 1 million food items in our food database and 1 million scannable barcodes Over 1,000 interactive lessons A 1:1 coaching experience with personalized goal setting Hundreds of simple, healthy recipes Unlimited group support Water tracking feature to help you stay hydrated (NEW!) Connect with Health App to help yourself and your coach stay on top of trends in your activity progress We'll help you ditch the idea of "good" foods and "bad" foods and develop a healthier relationship with food. Spoiler alert: It doesn't involve skipping meals, eating salads all day, or cutting carbs (unless you're slicing a sandwich). And we'll also cover lots of other fun topics like the psychology of weight loss, mindful eating, joyful movement, the science of metabolism, the 10 types of hunger, self-experimentation, emotional health, decision making, self care, and so much more! At the end of your journey, you'll have earned the title of Noom Master and have a set of healthy habits to help you keep the weight off for good and lead a healthier, more fulfilling life. On average, Noomers lose 18lbs in 16 weeks, and over 86% of Noomers keep the weight off beyond one year. Our scientifically-proven approach to weight loss and behavior change was created by a team of doctors, psychologists, nutritionists, and personal trainers. Noom has been featured in the New York Times, Women’s Health, Shape, Forbes, and more, and we've already helped millions of people worldwide achieve their health goals (a not-so-humble brag). And if you like talking science like we do, you might also recognize some of tried-and-true concepts and approaches that have informed our program like caloric density, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Acceptance and Commitment Therapy, Mindfulness-Based Stress Reduction, and more. Sign up today to start your journey toward your healthiest self! For CCPA: "Do Not Sell" Policy for California Residents, please see https://www.noom.com/ccpa-do-not-sell/
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