23
poor
One – Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
61%
Android
87 Reports
87 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
55 Reports
55 Reports
User Feedback
39%
iOS
55 Reports
55 Reports
61%
Android
87 Reports
87 Reports
One – Mobile Banking - Latest Quality Issues
Android
Mar 3, 2023
Was great, now not so much. Moved to One for the pockets feature, which is great for joint finances. One by one they've removed all of the features that made them stand out. Now I can't even mobile deposit a check. My bank no longer functions as a bank. Goodbye Simple, now goodbye ONE. I'm sad. Anyone have a good recommendation?
Android
Mar 3, 2023
It doesnt even open it crashes. I keep getting an error message asking if I want to wait for the to open or if I want to force stop it. Pls fix this. I have the Motorola One 5G Ace with Tmobile. I have the latest update of the app.
Android
Mar 4, 2023
App keeps crashing since update.
Android
Mar 4, 2023
The app crashes every time I try to change the pin.
Android
Mar 4, 2023
This app is awful, the barcode doesn't always work at Walmart, it shows error in funds after I just got the money. It's confusing to the register at walmart even at different stores it doesn't always scan or the register wants to switch to something else. It's a mess folks It's not worth it. I have been trying to get my money for days. It won't let you withdraw all your .only and leave a zero balance. The 10dollars they don't allow you to withdraw it.
Android
Mar 5, 2023
I joined for the credit builder account. I set up the account and allowed for the auto-payments every month so I didn't have to worry. Worked fine for 4 months payments then the auto pay just dropped off. I wasn't watching and 2 months had gone by without my payments before I discovered this when they closed my account for the non-payment and I got left with 60 days past due on my credit report. On top of that they kept the money I was paying in and was supposed to be returned at the end.
iOS
Mar 5, 2023
Can’t get in
Since the update I can't get pass the sign in it doesn't let me sign in because the keyboard Durant go down so I can hit send the code
Android
Mar 5, 2023
I can't get signed into the account so my experience is bad!
Android
Mar 5, 2023
App is basically useless. I have to sign in every time I open it, which requires a code or email to be sent to me. Why offer biometrics if I can't actually use them? It feels like they are trying to impede my access to my money. Greatly considering a different banking option.
One – Mobile Banking - Product Description
At One, you can easily spend, save, borrow, and share from a single account—for free! We’ve simplified banking with: • One card • One app • One account Banking services provided by Coastal Community Bank; Members FDIC. One is a financial technology company, not a bank. Every One account can... • Manage money with no fees and no minimums. • Earn 1.00% APY* – $5,000 in Save Pocket. • Earn unlimited 3.00% APY* on One card round ups. • Create and share free Pockets. • Access 55,000 fee-free Allpoint ATMs. • Pay anyone with free ACH bank transfers. • Activate overdraft protection. (subject to approval) • Access budgeting tools. Add direct deposit to unlock… • Early Paycheck** • 3.00% APY* on up to 10% of your direct deposit (up to $1,000/month). • Increased savings potential in Save Pocket - up to $25,000. • Increased Credit Line. (subject to approval) --------------------------------------------------------------------------------- *Annual Percentage Yield effective as of 9/1/2020 and subject to change. 3.00% APY available on all Auto-Save balances. Maximum contributions of up to $1,000 per month for paycheck Auto-Save and no maximum contribution for card Auto-Save. 1.00% APY available on Save balances up to $5,000, up to $25,000 with a qualifying paycheck direct deposit. Early Paycheck may post up to 2 days earlier than the scheduled payment date. Early direct deposit of a paycheck depends on factors such as timing of the payer’s deposit transmission, and the type of payer transmitting the deposit. Learn more about what qualifies as a paycheck direct deposit at onefinance.com/direct-deposit. ⁑ Subject to credit approval. Offer valid for One account holders issued One cards. We’ll inform you of your credit limit after you set up recurring qualifying direct deposits. Your credit limit may be determined by multiple factors including your credit score, income, and ability to repay. APR ranges from 12% to 18%. Additional limitations, terms and conditions apply. † Credit Builder functions as a secured charge card that is designed to help you build your credit. Must have a One account to use Credit Builder. No credit history required. A variety of factors impact your credit including payment history, utilization, derogatory marks, account age, total number of accounts, and inquiries. Building your credit may take time and is a process, but Credit Builder may be able to help. Credit reporting may be limited to select credit bureaus during One’s Credit Builder beta phase. °One and its partner Coastal Community Bank does not make any investments in the fossil fuel industry. The One card is issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard International. ©2017-2021 and TM, NerdWallet, Inc. All Rights Reserved.
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