81
fair
Orangetheory Fitness | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
47%
Android
38 Reports
38 Reports
iOS unitQ Score
iOS User Feedback
53%
iOS
43 Reports
43 Reports
User Feedback
53%
iOS
43 Reports
43 Reports
47%
Android
38 Reports
38 Reports
Orangetheory Fitness - Latest Quality Issues
iOS
Feb 11, 2023
Too many errors - needs fix
I am so tired of never being able to properly book classes through the app. I get an error message every 8/10 times I try to book and need to go to the desktop to book. What's the point of having the app if it never works. SO OVER IT
Android
Feb 15, 2023
It's very difficult getting to the page where they have the OTF at home workouts
iOS
Feb 17, 2023
New Heart best algorithm/app don’t work; frustrating!!!
Ever since the came up with this new algorithm to adjust your maximum heart rate based on your last 20, now 10 it appears, I can barely get 12 splat points! If the whole OTF concept is about reaching at least 12 splat points and you can't get there because your Mac heart rate has you at 188, that is VERY FRUSTRATING! I feel like I have to kill myself in treadmill just to get 12 splat points there because I won't get them in the rowers nor floor, even though I'm dying 😡
Android
Feb 17, 2023
Since the last update, I am no longer able to book classes.
iOS
Feb 22, 2023
App is just an orange screen
I updated to latest IOS and app is just an orange screen now. I can't find any option to get app support on the website or through a solid orange screen. Tried uninstalling and reinstalling. Someone please help!
iOS
Feb 23, 2023
Workouts are awesome! App has problems occasionally
The workouts are my absolute favorite! Great full body workout with weights and cardio. The App has issues from time to time. The class schedule won't load. Or the app loads and then freezes and you have to uninstall and reinstall to get it to work. App also requires wifi to work well. Otherwise it's super slow.
Android
Feb 24, 2023
Can't connect band. Has a permission check but no way to allow that permission.
iOS
Feb 28, 2023
The total number of classes is gone
I love Orangetheory and the app but the recent update got rid of the total amount of classes from the history. Please bring it back!!
Android
Mar 5, 2023
App shows "late cancelled" even though I attended the class. My "late cancelled" class still shows my total splat points and calories burned during class. This is nonsensical
Orangetheory Fitness - Product Description
Orangetheory Fitness is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out, giving you a longer, more vibrant life. And with our next generation mobile app that takes the guesswork out of your workout, we make it simple for you to track your progress and experience life-changing results. We've combined the following features into one seamless experience: - Search and book Orangetheory classes across multiple studios at once - View and manage favorite studios at a glance - Track workout stats in real time - Manage out-of-studio workouts - Sync classes with your favorite calendar app - Integrates with the Apple Health and sync your out of studio workouts More details: CLASSES Book and cancel classes Purchase class packs Join a waitlist and get notified when you have a spot in the class STUDIOS Find Orangetheory studios near you and save your favorite locations See schedules for all Orangetheory studios View promotions from your local studio WORKOUT STATS Track all your favorite workout stats from the studio Connect your Apple Watch to our heart rate monitoring system using the OTbeat Link and track workout results in real time. More Results leads to More Life. Download the Orangetheory Fitness app today!
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