poor

Panera Bread | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-20 Points Past 7 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

93%

Android
137 Reports

iOS unitQ Score

iOS User Feedback

iOS
10 Reports

User Feedback

iOS
10 Reports

93%

Android
137 Reports

Panera Bread - Latest Quality Issues

Android

Mar 2, 2023

Can't order. Says checkout unavailable. Oops something went wrong, try again later.

Android

Mar 2, 2023

App need alot of help (work ) . I put in the information it asked for & nothing, it's too bad this would be very convenient if it would work maybe I'll try later

Android

Mar 4, 2023

Couldn't order from this app . It wasn't my service in my house. While out app would not work infront of the store. I went all the way through to the end of the order for it to tell me "sorry technical difficulties." After customizing 4 orders. Terrible experience.

Android

Mar 4, 2023

I have to repeatedly enter my order in the app as it doesn't seem to save the order before it's placed.

Android

Mar 4, 2023

Push notifications say your order is ready when it's not.

Android

Mar 4, 2023

App is incredibly slow, freezes at various points, and couldn't check out. Kept getting an error that checkout was unavailable.

iOS

Mar 4, 2023

timing never accurate

timing NEVER accurate. often says it's ready when they haven't even made order yet. half the time says it takes 30 minutes to make one sandwich and pour one soup into a bowl just to get there and realize it's not busy and should've been ready in the system way earlier. Horrible! Not worth the price of the food.

Android

Mar 4, 2023

Awful I've paid 49.00 dollars for food I didn't get. At 3.00 pm today. What the hell is the problem. I'm sick and I want my order delivered. But it's five o clock. And I still have not gotten my food Never again, never will I order from. You.

Android

Mar 5, 2023

The checkout never works on this app and their mobile website freezes all the time. So trash

Panera Bread - Product Description

With the Panera Bread app, it’s now even easier to enjoy all your Panera favorites. From Rapid Pick-Up and Contactless Dine-In to convenient and quick delivery, we bring the comfort and the comfort food right to you. Discover crave-worthy classics, find a new go-to meal, redeem your well-earned rewards or join the Unlimited Sip Club crew—it’s all happening on the Panera Bread App.

Features:

- Order Ahead - Order for Curbside, Rapid-Pick Up, or Delivery and get your food when and where you want it.
- Try Contactless Dine-In, available at most Cafes. Place your order through your phone and pay from the comfort of your table. We’ll notify you when your food is ready to be picked up.
- Earn Rewards - Join MyPanera and start earning rewards right away.
- Customize your meal - We’ll make it just the way you like it — with this or without that.
- Digital eGift Cards - Now available for purchase in the Panera Bread App.

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