poor

Arlo | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-8 Points Past 7 Days

Category: Lifestyle

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

23%

Android
866 Reports

iOS unitQ Score

iOS User Feedback

77%

iOS
2953 Reports

User Feedback

77%

iOS
2953 Reports

23%

Android
866 Reports

Arlo - Latest Quality Issues

Android

Mar 5, 2023

One home no issues the other horrible. Cameras freeze , dont record, etc. Update- I wish it was more consistent. Not sure if it's updates or something else but there are issues of course when I need it to be working correctly.

iOS

Mar 5, 2023

Horrible

Tech support does not exist

iOS

Mar 5, 2023

No longer so reliable

Lately unreliable often deactivates, if you do not notice it you remain for days without coverage. Geofencing works poorly

Android

Mar 5, 2023

When I try to arm my cameras, the relevant button doesn't always appear immediately. Sometimes I have to tap all over the screen to get ot to appear.

Android

Mar 5, 2023

Have to reset the motion sensor from 80% to 100% every week would be nice If you could keep the setting

Android

Mar 5, 2023

My pro 3 cameras no longer stream videos. It says the connection is poor then errors out. In previous version of app there were no issues. (Connection was excellent and I have not moved cameras).

Android

Mar 5, 2023

Keeps crashing, fix this app

Android

Mar 5, 2023

Often loses signal

Android

Mar 6, 2023

Purchased pro 4 after pro 2 went obsolete. Brought the pro 4 cams home. Wouldn't connect to 5ghz router. Upgraded router to dual band. Still wouldn't connect....absolutely ridiculous.

Arlo - Product Description

Arlo is the worldwide leader in Smart Home Security, and the creator of the world’s first ever 100% wire-free, weatherproof 4K UHD security camera.

Arlo security devices make it simple to protect and connect what matters most. Stream live video, play recorded clips, easily arm and disarm your system, and stay aware of what’s happening. And, with Arlo Smart and Rich Notifications, take immediate action on alerts without unlocking your phone.

Arlo even works with Amazon Alexa, Google Assistant, SmartThings and IFTTT so you can build a safer and smarter home.

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