80
fair
ParkMobile - Find Parking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Navigation
30-Day Trend
Android unitQ Score
Android User Feedback
45%
Android
136 Reports
136 Reports
iOS unitQ Score
iOS User Feedback
55%
iOS
168 Reports
168 Reports
User Feedback
55%
iOS
168 Reports
168 Reports
45%
Android
136 Reports
136 Reports
ParkMobile - Find Parking - Latest Quality Issues
Android
Mar 3, 2023
I have multiple vehicles on my account. I wish you could go back and change if you forgot to switch from default settings. I have 3 tickets because of the wrong license plate number
iOS
Mar 3, 2023
Egregious, Disgraceful
Paid for parking in one of their zones and was still towed. Parkmobile's "assistance" -if you can even call it that- on helping me find who towed my car was laughable. They ostensibly have no record of who enforces parking at their zones. When I asked the representative if she could help me find out who towed it, she sent a google search results link for "towing." Helen Keller's dead blind dog would've been more helpful than that. Neither tow company or parkmobile will issue me a refund. Tow company says theres no record on Parkmobiles end but I have a parking receipt and a record of when and where I paid. Parkmobile refuses to accept responsibility. This whole experience was so tilting on every front. I will never be using the service again. I'd genuinely be better off walking, because I had to to get my car back.
Android
Mar 3, 2023
The app won't load the zone to give me the option to pay for parking.
Android
Mar 3, 2023
Massive leak of customer data due to poor security.
Android
Mar 4, 2023
DO NOT DOWNLOAD! BREACHED ALL MY PASSWORDS TO THE "DARK WEB" AND EXPOSED PRIVATE INFORMATION!! DO NOT USE, FIND PARKING ELSEWHERE ❗❗❗❗❗
iOS
Mar 4, 2023
Charges a big fee no help w mistakes
Not with it- collects fees over ten percent per transaction. If you make a mistake- they say sorry- we can't help you we paid the city take it up with them.
iOS
Mar 4, 2023
Useful service but flaky unreliable, app
*** Update: once again, the app randomly signed me out despite all cars and payment credentials being fully up to date. Lowering to one star.
Android
Mar 4, 2023
Horrible app when it comes to logging in with Google. I keep getting the message "Account Already Exists". It wants me log in fresh with password, but nobody remembers 500 passwords. So, I have to have it Gmail me to update password, then get Google to suggest strong password. Then when I try to log in, Google doesn't have a button to enter the password it generated -- and clicking "log in with Google" takes me back to "Account Already Exists".
iOS
Mar 5, 2023
Payment
Have a Apple account and would not connect to my account. Will find a different place to park and payment system.
ParkMobile - Find Parking - Product Description
With over 20 million users, ParkMobile is a smarter way to park. Easily pay for street, lot, or garage parking right from your mobile device. You can also reserve parking ahead of time near garages and stadiums across the country. ParkMobile is available in over 350 cities including New York, San Francisco, Washington, DC, Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh and Philadelphia. Why Use ParkMobile? • Skip the meter and easily pay for parking right on your mobile device • Extend your parking time remotely from the app • Get alerts so you know when your parking session is going to expire • Reserve parking spots in garages ahead of time to save up to 50% off drive-up rates • Find areas of the city where there is available parking and avoid areas where there’s no parking • Available in more than 3,000 locations coast-to-coast including stadiums, airports, universities and more. How It Works: • Streets, Lots, and Garages: Enter the zone number on the posted signs in your area. Select the amount of time you want to park, and start your session. Extend time in the app if you are running late. • Parking Reservations: Search for where you want to park and select the specific parking facility. Choose the date/time and complete your reservation. Follow the instructions in your confirmation to redeem at the parking facility. App Features: • Customizable notifications delivered via email, text and/or app • Save your favorite parking locations for next time • Store up to five cars in your account • “Find my car” feature directs you back to the location where you parked • Turn-by-turn directions to the parking garage where you reserved your spot • Multiple payment methods available including ApplePay, PayPal, VisaCheckout, MasterPass, ChasePay and most major credit cards • Parking Availability feature shows streets with open parking spots in your area Looking for Help? At ParkMobile, we’re serious about customer service. We process over 250,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is available 24/7/365. If you need help, here’s how to get in touch with us: Web: https://parkmobile.io Online Help Center: https://support.parkmobile.io Video Tutorials: https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA Twitter: https://twitter.com/ParkMobile Facebook: https://www.facebook.com/ParkMobile Thanks for downloading the ParkMobile app and discovering a smarter way to park.
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