fair

ASOS | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

4 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

69%

Android
803 Reports

iOS unitQ Score

iOS User Feedback

31%

iOS
354 Reports

User Feedback

31%

iOS
354 Reports

69%

Android
803 Reports

ASOS - Latest Quality Issues

Android

Mar 3, 2023

Scam! They don't give your order nor they give you refund . Most terrible service you could ever imagine

iOS

Mar 4, 2023

Poor Delivery service to Hong Kong

Extremely poor delivery service to Hong Kong! The parcel is not delivered on the time mentioned

iOS

Mar 4, 2023

Thrown on money and goods 🇺🇦

Did not receive the order back in February, still do not return the money, they feed breakfast :)

Android

Mar 4, 2023

Answer for my package, they have not sent me anything and they charged me, this application is not good This application is not profitable to buy, they charged me for the items and I never received them. I send messages and no one responds

iOS

Mar 4, 2023

Can’t change language

I guess language is set based on country, but I can't find the option to change it…

Android

Mar 4, 2023

I ordered on the 25 of December 2022 it was a black Friday, it's the 5th of March 2023 today and I have not received my parcel.When I email them they don't reply, It's the worst experience I don't think I'll ever trust online shops,Ow and I can't get a refund.

Android

Mar 4, 2023

The application does not allow you to look or order things, dummy

Android

Mar 5, 2023

I can't change the language

Android

Mar 5, 2023

Why can't you filter dresses by 'knee length'?! This is desperate! Do it like ABOUT YOU!

ASOS - Product Description

The ASOS app is home to more than 850 brands, over 85,000 products, free shipping and return options. We empower fashion-loving 20-somethings all over the world to be whoever they want to be.

More ASOS app perks:

• Apple Pay for easy, speedy checkout
• Style Match – just take a picture, or upload one, and we’ll find similar products for you
• My Recommendations, AKA a tailor-made edit personalised for you
• A seamless experience between devices (synced Saved Items and shopping bag)
• Sale alerts and promotional nudges, so you’ll always stay up to date
• Handy catwalk videos and 360-degree views of products
• Delivery to 242 countries worldwide

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