poor

ATH Móvil | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-36 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

90%

Android
119 Reports

iOS unitQ Score

iOS User Feedback

10%

iOS
13 Reports

User Feedback

10%

iOS
13 Reports

90%

Android
119 Reports

ATH Móvil - Latest Quality Issues

Android

Mar 5, 2023

1.The app must have the option to enter a phone number and see all activities at that number. 2.No allows me to see the activities, it stays loading. 3. They must create a link between the 2 people who are doing the activity and not have to be providing number and validating etc. Sometimes we are in line and the process takes time.

iOS

Mar 5, 2023

No transaction history seen

I write for the record, but if you read all the previous reviews none have answered anything! Thanks Evertec, for no support

Android

Mar 5, 2023

Whenever I want to see the activity of the payments tells me to verify the connection

Android

Mar 5, 2023

Greetings, Could someone tell me if when they enter the sent area they can see your spending history? . I called two weeks ago and was told that in days the fault would be corrected. And to this 📅 🙃 day it is still the same. Plus I have a transaction pending cancellation and I haven't been able to handle it.

Android

Mar 5, 2023

It takes days without working and does not allow me to see my activity log and having a good signal tells me that I have no signal, having signal much less receive the emails of said app, they would appreciate that they fix that great inconvenience is tedious I would give them a 5 stars but this inconvenience is causing enough problems

Android

Mar 5, 2023

The app is good but lately it is giving me problems my states are loading and never leave as it stays fried please update to correct those problems so I gave 4

Android

Mar 5, 2023

For several days I have not been able to see my transaction activity. What is happening? Thank you

Android

Mar 6, 2023

What is happening with the application that does not let me see my activities. Apparently it is general because and read the same complaint of other users of the App, fix the problem please

Android

Mar 6, 2023

I haven't been able to see my activity for 1 week. The page is kept reloading. I don't know why.

ATH Móvil - Product Description

ATH Móvil is an ATH® Network application that allows you to:
− Transfer money instantly to more than 1 million persons using only their phone number.
− Transfer money between your registered cards, even if they are from multiple financial institutions.
− Make payments at any time, from anywhere, in real time and securely.
− Donate to non-profit organizations.
− Get the balance of your accounts.

To use ATH Móvil you must:
− Be a client of a bank or credit union affiliated to the ATH® network that offers the ATH Móvil service.
− Have an ATH® debit card
− Have an email and phone number

Participating financial institutions:
- Banco Popular de Puerto Rico
- Banco Santander
- FirstBank
- Over 85 credit unions…
To see the list of all participating financial institutions, go to www.athmovil.com

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