69
poor
BBC Sounds | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Music
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
501 Reports
501 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
108 Reports
108 Reports
User Feedback
18%
iOS
108 Reports
108 Reports
82%
Android
501 Reports
501 Reports
BBC Sounds - Latest Quality Issues
iOS
Mar 4, 2023
Good and bad
I like access to so much great BBC material but it's annoying to find some items can't be played outside the UK, and while I enjoyed the Dr Morelle podcast remastered from 1957, it was very frustrating that the final episode isn't available! Still waiting to find out “whodunit”!
Android
Mar 4, 2023
Works intermittently
Android
Mar 4, 2023
Nov 2020 - Running very slowly on my Sony Android phone over last 2 months. I would reinstall if it didn't mean losing all the info about which programmes I've listened to in the past. June 2020 - Enjoying all the releases of old dramas and programmes. Jan 2020 - Getting better with each update. It's almost my a perfect app now. Love all the high quality programmes, live pause, rewind, autoplay next episode and all the new programmes that are released daily.
Android
Mar 5, 2023
Can't listen as it's crashing every 30sec 😔
iOS
Mar 5, 2023
Queue controls me!
I didn't choose the queue option, I do not want the app keep proposing over n over episodes I already listened, even if deleted the queue option (that doesn't disappears) keeps reproducing them. Who on earth design such cryptic function that is impossible to take off. What listeners need is just listen one episode after another in the list of the program. That is what should be.
Android
Mar 5, 2023
Since the last update, app crashes after around 30 mins of playing, takes the whole system with it. Slows the whole phone to a crawl. Have to force restart to fix the issue. At correct state, app is unusable
Android
Mar 5, 2023
Was a great App, still is in many ways, but now cuts out regularily interupting my listening to podcasts
Android
Mar 5, 2023
WiFi power-saving mode must be turned off, otherwise stream is cut off. Play Pause button too small.
Android
Mar 5, 2023
I really like this, it works well and the functionality is all there. I do get some issues with buffering and screen lock. Some time after the screen has locked the BBC Sounds stops and restarts like it's buffering, but the problem goes away when I reactivate the screen. It's an intermittent fault, I have tried loads of things like shutting down all other apps, clearing the cache and rebooting. The problem always goes away after 15 minutes of fiddling but it is a bit annoying
BBC Sounds - Product Description
Listen to the best of BBC audio with BBC Sounds. Stream and download your favourite BBC podcasts, radio stations and music all in one place. Features include: ‐ Listen live to all BBC Radio stations ‐ Pause and rewind live radio as well as browse past and future station schedules ‐ Download or stream your podcasts, radio shows and music on the go ‐ Continue listening from where you left off on any device ‐ Autoplay multiple episodes of series or podcasts or all your downloads (optional) ‐ Subscribe to BBC podcasts, music mixes and shows ‐ See the latest episodes from your favourite programmes and podcasts in one handy list ‐ Get personalised recommendations to discover new audio you’ll love ‐ Send music tracks you like to Apple Music and Spotify ‐ Browse by speech and music categories ‐ Sleep Timer When using the Apple CarPlay enabled version of the BBC Sounds app, it is your responsibility to always follow safe driving practices (i.e. don’t be distracted and focus on the road at all times). Comply with all relevant laws, traffic regulations and road signs. To give you the best experience, this app tracks what you’ve listened to on BBC Sounds and how long you’ve listened to programmes for. It also tracks when you add something to Bookmarks or Subscriptions. By “Allow Personalisation”, you will get personalized recommendations. More information can be found here https://www.bbc.co.uk/usingthebbc/account/about-your-personalisation-settings/. The BBC uses cookies and similar technologies to understand how audiences interact with our services, content (such as podcasts and radio) and marketing messages. The categories of personal data processed by our data processors include the following: • IP address to determine which UK city/region you are in, or which country/continent you are in if outside of the UK • Activity data, such as time when you first used this app and programmes you listened to and interacted with • Your device information, such as device type and OS version For more information about how and why we use information about you, please visit the BBC Sounds App Privacy Notice. https://www.bbc.co.uk/sounds/help/questions/about-bbc-sounds-and-our-policies/sounds-app-privacy-notice To read the BBC’s Privacy Policy go to http://www.bbc.co.uk/privacy/ If you install this app you accept the BBC Terms of Use at http://www.bbc.co.uk/terms/ The app is published by BBC Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of BBC Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235 BBC © 2022 The BBC is not responsible for the content of external sites. Read about our approach to external linking: http://www.bbc.co.uk/help/web/links/
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