Quality degradation at Bird - Be Free, Enjoy the Ride  
Users report higher volume of Quality Issues than usual
29
poor

Bird - Be Free, Enjoy the Ride | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
66%
Android
178 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
93 Reports
User Feedback
34%
iOS
93 Reports
66%
Android
178 Reports
Bird - Be Free, Enjoy the Ride - Latest Quality Issues
Android
Mar 4, 2023
Fraud!!! Bike was not working. Can't "End the ride", just black screen when trying make a completion photo, but time was running!Charged for nothing!No any support from company! Terrible!
iOS
Mar 5, 2023
Group ride doesn’t work
Great service and soo but you they need to fix there group ride
iOS
Mar 5, 2023
The experience making it payment.
The app won't let you delete your credit or debit cards. Also, it does not give you the option to pay an outstanding balance in case one owes you money for not having the full balance in the application. They are failing at the basics.
Android
Mar 5, 2023
Less than 1 minute of identity verification
Android
Mar 5, 2023
I put zero. The trips do not end despite being on a parking lot well, it is paid for nothing. In addition, deposits are not refunded. I am very disappointed with bird, I thought he had evolved in 1 year and well it is not the case. I redelete it's a scam
Android
Mar 5, 2023
Dan a promo code q does not enter indicates q only for new users I do not understand q is a new user entered with 5 different emails does not leave fraud
iOS
Mar 5, 2023
Money Pinchers
There's no point in buying a pass. I bought one, for 3 minutes free every ten minutes, everyday for a month. Yet, whenever I go to ride, money is withdrawn and charged to me, whilst I'm well within the 3-minute limit.
Android
Mar 5, 2023
I don't know how you can report a problem with a trip. The option will be available soon... He wouldn't let me activate the monotopatin, and then it was hard to block it. It charged me the 5 minutes of trying to handle it and it didn't work. The app did not recognize am skateboard.
Android
Mar 6, 2023
It doesn't work, they charge you the same and they don't accept claims. It does not work and charge anyway
Bird - Be Free, Enjoy the Ride - Product Description
Bird gives you access to shared electric scooters and personal electric vehicles in 100+ locations worldwide. Whether you’re headed to work, class, or just need a breath of fresh air, Bird gets you to your destination with ease. No traffic, no pollution—just you, the open road, and a sustainable way to travel around the neighborhood. Be free. Enjoy the ride.

Use the Bird app to ride with our partners: Brum, Wolf, YoYoWay, Scroll, Skootel, Sherpa, EVIKES, Glow, and Lava.

HOW IT WORKS

Download the app, load up your account, and get ready to fly. You can also pay with your Bird app at local businesses in select locations.

       •        Create your account
       •        Find and scan a vehicle’s QR code
       •        Fly responsibly
       •        Park with care
       •        Keep the public right-of-way clear
       •        End your ride

AN ELECTRIC ALTERNATIVE

Bird works with cities, universities, and partners across the globe to provide a sustainable transportation option that complements existing transit systems and reduces our reliance on cars. Powered by electricity, our fleet of personal electric scooters and vehicles helps reduce pollution and traffic, making cities more livable for everyone.

FLY RESPONSIBLY

       •        Avoid riding on sidewalks, unless local law requires or permits.
       •        Wear a helmet when you ride.
       •        Park clear of walkways, driveways, and access ramps.
       •        Visit bird.co/safety to learn the rules of the road.

GET PAID

Make money in your spare time by keeping our electric scooters and vehicles charged and ready to ride. Become a Bird Flyer at flyers.bird.co

BIRD AROUND THE WORLD

Bird is currently available in 100+ cities and universities worldwide. Find Birds near you at bird.co/map
Want to improve your unitQ Score by 20% within 30 days?
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