Quality degradation at Bright - Pay Off Debt Smarter  
Users report higher volume of Quality Issues than usual
67
poor

Bright - Pay Off Debt Smarter | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
44%
Android
161 Reports
iOS unitQ Score
iOS User Feedback
56%
iOS
207 Reports
User Feedback
56%
iOS
207 Reports
44%
Android
161 Reports
Bright - Pay Off Debt Smarter - Latest Quality Issues
iOS
Mar 2, 2023
Scam software automatically deducts fees
As soon as the trial period expires, 218 will be deducted immediately, or in the early morning, and the refund cannot be refunded
Android
Mar 3, 2023
Took my money. Wont give it back. It was supposed to be a certain amt of time. Didnt report to the credut bureau. Just kept going. Said they will report after another 8 months. No go. Asked for my money back, they keep closing the ticket.
iOS
Mar 3, 2023
Good app - Horrible Support
The app itself is OK. It certainly helps capture your credit debt and make a very solid plan to pay them off. It isn't exactly clear on exactly what you are supposed to do on your end and you kind of have to trust it is doing the right thing. There are times that I generate a manual transfer of money and then randomly for no reason the transfer stops. I never received an error message notification or an email the money it's just never transferred. Good luck with support. I can easily say it is among the worst that I have ever experienced. They advertise on their website 24/7 support via the chat in the app. Between the chat app and their email support, it is atrocious at best. It's a good thing that the app is decent otherwise I would not be wasting my money because of the lack of support.
iOS
Mar 3, 2023
Very misleading
Credit builder pulled the initial payments up to $50 over months as stated. Then it continued to pull money showing the program had not finished and needed to continue another 6 months. The balance transfer I was signing up for was never offered as said after the initial $50/repayment. I cancelled because of the membership costs and my access was shut off and now I have no access to the $65 paid in to credit program. Money was not released as stated in the program details.
iOS
Mar 4, 2023
Don’t Bother
I downloaded this app and went through the process of putting in all of the info they wanted to only get a response that my “bank account is used frequently” and to try a different bank account. Well, of course this account is used frequently! It's the only bank account I have and is used for everything! Was hoping to get something to help me out but this sure isn't it.
iOS
Mar 4, 2023
Try it for free, and you will be charged the next day
Say there's a free trial! As a result, you will be charged the next day!
iOS
Mar 4, 2023
Very misleading
Its presented that you will get a credit card actually its another scam to lock you in with membership for credit boost. NOT RECOMMENDED
iOS
Mar 5, 2023
Unsubscribe
Hello dear authorized I canceled my subscription but my account was charged. I request your refund
iOS
Mar 5, 2023
False propaganda
False propaganda, this app advertising was a podcast content with subtitles, but actually just a function of memorizing words, not podcast training listening.
Bright - Pay Off Debt Smarter - Product Description
Bright helps you pay off credit card debt smarter and faster. Sign up in minutes and start building your financial future effortlessly.

Save +$1,000 in interest fees and much more with the Bright Assistant, giving you a personalized plan tailored to your financial needs. 

Sit back and let Bright do the work. Your credit cards are now smarter and automated.

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WHY USE BRIGHT:

• PAYOFF CREDIT CARD DEBT SMARTER - Get out of debt and take control of your finances. Bright works to reduce your balances. 

• SAY NO TO LATE FEES - Guaranteed protection so you never have to worry about a late fee ever again.

• SAVE MONEY - The more you pay the more you save, lower your interest costs, and stop paying unwanted bank fees.

• FAST AND EASY - All cards in one place, to easily track your bills and expenses. Full transparency.

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WHY OUR CUSTOMERS LOVE BRIGHT:

“I have paid down 2 credit cards without thinking. Thanks to Bright for making it easier!” John, Ohio

“I highly recommend Bright to anyone who is struggling with their finances. This app can put more money back in your pockets than you can do on your own!” Joan, New York

“Really unique concept. I'm impressed with Bright's AI component and the fact that it does what it says - pays down your debt.” Gustavo, California

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GET IN TOUCH:

We are live 24×7 to help you with your money problems. Reach us at our app, website, email or call, we are just fingertips away

24×7 live chat support via our website - www.brightmoney.co

Reach us via email at [email protected]

Privacy policy - https://www.brightmoney.co/legal/privacy-policy.html
Terms of Use - https://www.brightmoney.co/legal/terms-of-use.html
Bright Website - https://www.brightmoney.co
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