17
poor
Bulb | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Tools
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
222 Reports
222 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
76 Reports
76 Reports
User Feedback
26%
iOS
76 Reports
76 Reports
74%
Android
222 Reports
222 Reports
Bulb - Latest Quality Issues
Android
Mar 1, 2023
App worked fine until a forced "update" and now I'm forced around in a permanent circle of needing to update the app. Which is now updated... but still needs updating.
iOS
Mar 1, 2023
Update not working
Have updated as requested. Does not open. Going round in circles to the App Store and back. Sort it out. Have also rebooted phone. Have managed to submit new electric and gas readings via online pc. The gas readings have not updated 24 hours after submitting, viewed on the app.
Android
Mar 1, 2023
Garbage... app won't update
Android
Mar 1, 2023
It told me I had to update to continue using the app but when I did it still says the same, but there is no newer update on Playstore so I can no longer get into the app 😢
Android
Mar 1, 2023
great for the environment, not as reasonable for prices these days sadly. EDIT: Thanks for the response, unfortunately even this Bulb update is glitched and I can longer manage my account or submit readings. It bricks on start up.
Android
Mar 2, 2023
App does not work.
iOS
Mar 4, 2023
Used to work, not now
I had a notification yesterday that I needed to submit a meter reading, and when I swiped on it, the app said it needed updating. I did this straight away. Then opening the app it still says I need to update. It links back to the app on the App Store and of course there is no update option as it is up to date.
Android
Mar 4, 2023
Update doesn't work. Told to update app. The last years with Bulb have been terrible. My smart meter doesn't work and now, so I've had to submit readings through the app. And now that doesn't work. I hope Octopus is better.the
Android
Mar 5, 2023
Can't open the app. Even though I've updated it, I'm still getting told I need to. I'm guessing you're porting everything over to Octopus, but you could at least brick the app and tell everyone.
Bulb - Product Description
Rated Excellent on Trustpilot 100% green electricity and 100% carbon neutral gas Download our app today to make managing your energy even simpler. Use your phone’s camera to take meter readings. You can also check your balance, see how much energy you’ve used, or download your statements. And when you want to recommend Bulb, use the app to find and share your personal referral link. What people are saying about Bulb: “Bulb is challenging the big energy companies that dominate the UK market” - The Independent “The future is bright for Bulb” - TechWorld “Bulb are excellent - you'll never have an energy supplier like them” - Rebecca, Bulb member “Very friendly company with great customer service, good rates and an easy-to-use website.” - Alex, Bulb member “They send quirky fun emails and make everything easy!” - Chloe, Bulb member Matthew James Cowlishaw, Matthew David Smith and Daniel Francis Butters, each Insolvency Practitioners of Teneo Restructuring Ltd, were appointed Joint Energy Administrators of Bulb Energy Limited on 24 November 2021. The affairs, business and property of the Company are managed by the Joint Energy Administrators. The Joint Energy Administrators act as agents of the Company and contract without personal liability.
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