poor

Carbon: fast loans and banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

11 Points Past 7 Days

Category: Finance

Work at Carbon Finance and Investments Limited? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at Carbon Finance and Investments Limited? Unlock additional insights

Android unitQ Score

Android User Feedback

92%

Android
537 Reports

iOS unitQ Score

iOS User Feedback

iOS
44 Reports

User Feedback

iOS
44 Reports

92%

Android
537 Reports

Carbon: fast loans and banking - Latest Quality Issues

iOS

Mar 4, 2023

Am so so disappointed

For over a year now I have not been given any loan offers. If you check my track records am on point. If you check my transactions even as of last month it was about 8 million just only transactions of last month. All they keep telling me is please try again letter, I can't get a loan at this moment m.

Android

Mar 4, 2023

Awful, ordinary to create an account it a war, it keep showing user already exist, that aside after I changed my middle name am able to move to the next step to insert phone number,after I filled the phone number have been clicking continue for the past 3 days now continue no gree continue

iOS

Mar 4, 2023

Declined POS transaction but debited

I don't know why you guys are not always responding to my messages, I have complained several times about the issue of POS declined transactions but you guys debited me and you didn't reverse my money back. Please I need my money back this time, I am requesting for a reversal, please.

Android

Mar 4, 2023

Frustrating app, and the customer service takes forever to reply. Deleted

Android

Mar 5, 2023

The app is a good one for transferring and receiving money, but my own problem, they couldn't offer me a loan ever since I started using the APK

iOS

Mar 5, 2023

I can’t apply for loan

I am disappointed because I can't apply for loan and I have been trying to make corrections on my date of birth but it's not working, I have made complain about it on support but nothing have been done

iOS

Mar 5, 2023

Thieves

You people are potential thieves. If you know you won't give someone loan then there is no point debiting from other account. You keep removing 50.00 for paystack OTP but you won't give out the loan. Mtchewwwww

Android

Mar 5, 2023

its very difficult to use and understand always restricting me from certain things

Android

Mar 5, 2023

The app keeps crashing when i try to use carbon zero amd and add dark mode please and yes i have cleared cache and also tried launching it on another device it was the same problem

Carbon: fast loans and banking - Product Description

Carbon® lets you control your finances with a few clicks. With our digital wallet, you can invest money, get instant short-term loans for urgent needs, and move money affordably.
It’s fast, secure, reliable and works 24/7.

FEATURES:
- Fund your Wallet for cheaper transactions and earn monthly interest
- Invest with us for high-yield returns of up to 15.5%
- Get instant loans of up to ₦1million within minutes. No documents or collateral required
- Want interest-free loans? Loans repaid early get you up to 100% cashback on the interest paid!
- Transfer money to any Nigerian bank account, recharge airtime and pay bills for FREE

WHY CARBON?
With Carbon, easier financial transactions are always just a few clicks away.

- No more waiting times or stressful bank visits. Our service is available 24/7 - you can transact whenever and wherever you need it, right on your mobile device.
- No collateral, guarantors, or documents required. Just your mobile device and a data connection.
- Use your money however you want to, no matter who you are. Whether you’re a student, salary earner or self-employed, Carbon can help you achieve your financial goals.
- Clear and easy to understand. We display all terms clearly before using any of our services. What you see is what you get. No hidden charges. No late fees.
- Get rewarded for positive actions. By repaying loans on time, performing transactions or referring friends, you can earn rewards on our platform such as larger loans, lower interest rates and free cash!

GET IN TOUCH!
Carbon (formerly Paylater) is provided by One Finance & Investments Limited, a CBN-licensed and regulated finance company. While we offer a service that is 100% automated, you can always reach us and learn more about our service via multiple support channels. We’d love to hear from you!

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners