92
good
Cinemark Theatres | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
292 Reports
292 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
40 Reports
40 Reports
User Feedback
12%
iOS
40 Reports
40 Reports
88%
Android
292 Reports
292 Reports
Cinemark Theatres - Latest Quality Issues
Android
Feb 26, 2023
Easy to use. The only hiccup is when you need to cancel seating, it's hard to release those seats for others to select.
Android
Feb 27, 2023
The app was so so before. It functioned with some lag and definitely could be a bit more polished. But this new bombardment of ads/offers after purchasing tickets is unacceptable. Take my money and leave me alone. If I wanted SiriusXM, I'd already have it.
Android
Mar 3, 2023
When trying to log in it gives me an error. It says "an expected error ocurred. Please try again". This app sucks ong please fix
Android
Mar 4, 2023
Not user friendly at all. Put in my valid credit card number and it kept telling me it was invalid, no matter how many times I put it in correctly. No quick access to the shopping cart to view my purchase.
Android
Mar 4, 2023
The ads after purchasing tickets is annoying
Android
Mar 4, 2023
They just had 3 stupid offers I had to reject after trying to check out purchasing movie tickets. I don't want to be harassed by advertisements when trying to purchase tickets, thanks.
Android
Mar 4, 2023
Tried to buy movie tickets, was bombarded with offers to get Sirius, Sam's, and other offers. Just want movie tickets without an online change.
Android
Mar 4, 2023
Great app but when I just opened it, it kept crashing over and over again. It took me 5 minutes before I could purchase tickets for a movie I want to go to.
Android
Mar 5, 2023
Make it impossible to quit your subscription there's no freaking place their find it
Cinemark Theatres - Product Description
Introducing the updated Cinemark Theatres app. Enjoy easy access to showtimes, movie tickets & info, and the Cinemark Movie Rewards program! With the Cinemark app you can: • Get tickets in advance • Reserve your seats • Access your Cinemark Movie Rewards account • Browse your favorite theatres • View your Gift Card balance • View ticket purchase history Cinemark Theatres offer additional amenities at select movie theatres including: • Comfortable Luxury Loungers recliners • More food and drink options, your favorite concession items, as well as dine-in options • More ways to watch your favorite movies in Cinemark XD, RealD 3D, IMAX, and D-Box Cinemark now presents Cinemark Movie Rewards: Your Path to Free Tickets & More! Become a Movie Fan for free and enjoy: • Earn 1 point per $1 Spent • Access member exclusives, advance screenings, and tickets • Redeem points for rewards, tickets, concessions, and more You can also upgrade to Cinemark Movie Club, the Movie-Lover’s Membership, and get more: • One 2D ticket per month* • Unused tickets roll over • 20% off concessions • Waived online fees *Visit cinemark.com/movieclub for details If you experience app-related issues please click on More > Guest Services > Contact to report it. Download the updated Cinemark app today!
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