fair

Citibank IN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

4 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

98%

Android
813 Reports

iOS unitQ Score

iOS User Feedback

iOS
17 Reports

User Feedback

iOS
17 Reports

98%

Android
813 Reports

Citibank IN - Latest Quality Issues

Android

Mar 4, 2023

App became very slow after recent upgrade, everytime need to register device. Major issue is while transferring the money, the field starts with amount instead of selecting payee, this has become very inconvenient when compared to earlier method, user experience is negatively impacted.

Android

Mar 4, 2023

Most useless app,can't do anything

Android

Mar 5, 2023

Very bad.points redemtion not possible.

Android

Mar 5, 2023

The worst app. I hve not use this type of this type of app. Very bad.

Android

Mar 5, 2023

Unfortunately this app has a N number of accessibility issues and I am saying accessibility in terms of screen reader software (TalkBack). because I am a visually impaired person I am totally depend on TalkBack but this app does not have a single control or label is accessible for that reason I could not able to explore the other features of app which may be good. but because of accessibility issues I will not recommend this app to my other visually impaired friends

Android

Mar 5, 2023

I am unable to create my login as new user.The OTP is going to a mobile which is not my number as I have not yet registered . horrible..exp

Android

Mar 5, 2023

Unable to transaction limit. Even after setting the limit & submitting, on viewing the details it displays online transaction is disabled on your card. Request an official to call & resolve the issue. thanks

Android

Mar 5, 2023

Very poor experience Citi app is always having trouble and they having high rate of interest

Android

Mar 5, 2023

Didn't get the payment received update in app

Citibank IN - Product Description

Citi Mobile app provides the joy of banking at your fingertips. It is a one-stop solution to manage your accounts, investments and credit cards on your iPhone.

Just install the app and sign-in much faster and simpler with your Touch ID / Face ID or Internet Password (IPIN). The app is now securely linked to your User ID.

Smart Banking Features:
•	View your account balances, recent transactions and available credit limits 
•	Instantly transfer money, pay bills, recharge your wallet or mobile
•	Invest in deposits or in a host of mutual fund options
•	Create your own ‘@Citi’ Virtual Payment Address & transfer funds instantly via UPI without account number or IFSC 
•	Add new payees in a simple & secure manner to immediately transfer funds via IMPS or NEFT
•	Convert big purchases on your credit card into EMIs
•	View exciting offers on your card
•	Manage your debit & credit card - block/unblock for domestic or international usage, Set daily transaction limits for Point of Sale & e-Commerce transactions
•	For Mortgage customers, you can view account statement and repayment schedule, download interest and principal certificates, pre-pay loan and apply for a new loan
•	Inform Citi of your international travel plan to ensure seamless transactions on your credit card
•	Connect with your Relationship Manager & Service Relationship Manager instantly through in-app chat, audio & video calls (available to select Citigold & Citi Priority customers)
•	Redeem your credit card reward points for cashback or transfer to airmiles of an airline of your choice
•	Register for Snapshot and view your account balances and credit card details without having to login every time
•	Report your lost or stolen cards and get them reissued 
•	Upload documents for KYC refresh, PAN updation or other services
•	Locate the nearest Citibank ATM, branches and retailers offering Citibank Privileges

Bank on the go with Citi Mobile app. Get started now.

The use of this Citibank IN Mobile app is for the customers of Citibank India only. Content provided via this Citibank IN Mobile app is not specifically created for any territory other than where Citibank India operates/is licensed to operate.

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