poor

Citizen: Connect and Stay Safe | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

4 Points Past 7 Days

Category: News

Work at sp0n, Inc.? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at sp0n, Inc.? Unlock additional insights

Android unitQ Score

Android User Feedback

40%

Android
113 Reports

iOS unitQ Score

iOS User Feedback

60%

iOS
168 Reports

User Feedback

60%

iOS
168 Reports

40%

Android
113 Reports

Citizen: Connect and Stay Safe - Latest Quality Issues

iOS

Mar 4, 2023

Inaccurate

Just sent me an alert saying my building was on fire when it wasn't even close. Irresponsible clickbait garbage for NIMBYs

iOS

Mar 4, 2023

Don’t waste your time with this App

This was great at first, lots of info that news doesn't have the manpower to cover. Now when you open, it says they are Temporarily throttling alerts…. Like why? Stupid. Deleting the app and gonna develop a better one.

iOS

Mar 4, 2023

Doesn’t work in some cities at all anymore.

No use for the app anymore if it doesn't report anything in your city. Also, it will track your location after you delete it.

Android

Mar 4, 2023

Definitely a change. No new notifications since the middle of February 2023....no site information to let users know what's going on. Let us know something.

iOS

Mar 4, 2023

Must pay to use app

Didn't used to be this way. There is no free version of the app anymore. Good bye citizen

Android

Mar 4, 2023

Used to be a great app showing you major emergency incidents in the city. Now it only shows 1 out of 100 major things.

Android

Mar 4, 2023

I loved it but after I got a notification about reduced coverage, it no longer shows any alerts for the city of Toledo. I'm rather surprised since Toledo is a decent sized city. If you bring back service to Toledo Ohio I'll gladly reinstall because it really is a fabulous app.

Android

Mar 4, 2023

It use to work great but now only shows my city partially. Where i live it shows. But where my aunt lives, where i use to live, is all greyed out....

iOS

Mar 5, 2023

None stop hate speech

This is a cesspool of hate speech and vitriol. The app developers take little to stopping or trying to prevent the harassment and hateful messages that are non stop on every post. Quite frankly it's so prolific and so out of control that one has to assume citizen wants to hate groups a place spread their messages and are in favor of promoting white supremacy. And I'm no liberal.

Citizen: Connect and Stay Safe - Product Description

The most powerful safety app for today’s world. Download Citizen to feel safer at home or out. Get real-time safety alerts and live video of incidents happening near you, updates on natural disasters or protests, and know if your loved ones are near a dangerous incident. Plus, 24/7 access to a trained Protect Agent who can help whenever you feel unsafe.

Citizen notifications have urged people to evacuate burning buildings, deterred school buses from nearby terrorist attacks and have even led to a rescue of a 1-year-old from a stolen car. Citizen may notify you of a crime in progress before the police have responded. It's meant to protect you and your community — please use it responsibly.

NEW! 24/7 access to a trained Protect Agent who can discreetly help, silently monitor your live location and audio, alert other users, call 911, monitor heart rate through your apple watch and more. No situation too big or small.

See friends on your Safety Map: Know their safety status at a glance and find out if (and when) they are near a dangerous incident in real-time. You can turn on Ghost Mode to keep your location private at any time.

Real-time Safety Alerts: Location-based notifications help you avoid potentially dangerous situations.

Live Breaking Video: Watch live video of an incident unfold from different angles or broadcast live from the scene.

Keep Your Community Safe: Report incidents right when they happen to protect the people around you

in case of emergencies, Citizen also offers the Protect subscription to help protect you and your loved ones. You can read the Terms of Use here: https://citizen.com/privacy/protect-supplemental-tos

In case of emergencies, Citizen Protect uses HealthKit to read and share your heart rate with our Protect Agent during a session.

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners