69
poor

Cleo | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
374 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
156 Reports
User Feedback
29%
iOS
156 Reports
71%
Android
374 Reports
Cleo - Latest Quality Issues
Android
Mar 3, 2023
The app seems ok for the most part but every time I open it now it says my repayment failed when it did not, then it sends me a notification saying my repayment failed when it did not. I can't make it stop.
iOS
Mar 3, 2023
Broken
Let me use it once when I first downloaded and know keeps asking me to pair my bank and then just says Cleo just getting ready adjusting her circuits etc.
Android
Mar 4, 2023
They take money out of your account even when you cancel the subscription
Android
Mar 4, 2023
I was using this app with very minimal issues but now that has changed which saddens me...my old debit card expired so I try to add my new one where it says update salary advance card...while doing that it'll say card added but won't update my card...causing me to not be able to get a salary advance
iOS
Mar 4, 2023
Thieves
Second update: got another email from posting this review. Still no help. Still no money. Now they “can't find” my account. Update: two weeks and multiple emails to customer service and still nothing. No money. No help. I had $200 in the piggy bank on Cleo. After a month of trying and still having no luck, I finally got hold of customer service. They said they would help. Instead of giving me my money, IT DISAPPEARED from my account and cleo customer service STOPPED responding. So basically, they couldn't fix the issue so they stole my money. Beware of scammy Cleo.
iOS
Mar 4, 2023
Waste of money
To get a cash advance, you have to buy at least a $6 subscription after it says you're eligible. So I did. Then, the most it would advance me was $30. Ummm… I make way more than enough to get a significantly higher cash advance. Some bad stuff has happened this month and I needed help, so I got a subscription. Waste of money. Then, it said it couldn't detect my pay date (even though my checks clearly go into my account linked on the same day every month…) and it said it would automatically take the money out on March 14. Today is March 4. I'm obviously not going to have been paid by then, and if I'm trying to get a cash advance, do they think that's a good time to take money out of my account? So I wasted time and money in this crap. Thanks Cleo…
Android
Mar 5, 2023
no way to contact help
Android
Mar 5, 2023
I can't get in. Keeps asking for my bank info then won't load
Android
Mar 5, 2023
y'all are false advertising bullshitting scammers
Cleo - Product Description
** Best Money Management App of 2020 ** — This is Money
**Featured App of the Day** -  App Store
** Best Budgeting App of 2019 ** — Marie Claire
**Top 20 Financial Apps** – NerdWallet

Track your spending, save money, and crush your goals with Cleo – the AI chatbot making money effortless. Trusted by 3 million users, Cleo helps you money like a boss with powerful tools and cutting-edge tech. Want to know what you can spend on takeout ? Need $100 to get to payday?  Or a planing to save up to buy a house? Cleo’s got your back. It’s your money – own it.

Sign up for free in just 2 minutes


BUDGETING
By using AI to create personalized smart budgets for every customer, Cleo is helping people improve their budgeting skills worldwide. ‘Can I afford it?’, just ask Cleo. With a spending breakdown, help on bills, practical advice and an actual personality, budgeting like a boss has never been easier. Don’t be someone who lives in denial - get a budget.

CASH ADVANCE
Need a little happy getting to payday? Staring your overdraft in the face? Even when you prepare, stuff happens. We get it. That’s why Cleo let’s you borrow money instantly (up to $100 interest free) whenever you need it. But she’s not just a loan app. After you get a quick spot, she’ll also help you build up your own emergency fund and chime in whenever you’re headed for trouble. 

CUSTOM CATEGORIES
As many as you want! Set aside money for a specific thing, or if you just need a better visualization on coffee spending. Want to spend a little more on groceries this week? Cleo shows your spending per category over the last few weeks, so you can set a limit that makes sense (and she’ll update you on how much you’ve got left-to-spend throughout the week).


SAVING
Saving money is a drag, but not when you’ve got an intelligent AI bot like Cleo dragging you for your spending. With Save goals, hacks and autosave features all experienced through interaction with Cleo herself, you save money fast and have fun in the process. That boring stigma’s broken.

CREDIT SCORE
Your credit score is about to get a whole lot healthier. Our credit builder will make looking at your credit report way less scary, and you might even have fun in the process. Leave the confusing credit building to Cleo and Equifax, you focus on feeling good about your money.

MEET CLEO
Get you an app that does Roast Mode. Sometimes you need to be told you’re a high-flyer, sometimes you need to be rinsed. Thank God Cleo has fun (sometimes), funny (always) personality modes. Heavily including memes, duh.


Cleo helps you feel better about your money. Other ways you can improve your money health:
• Save money automatically based on what you can afford
• New ways to improve your Equifax Credit Score with credit coaching
• Set any goal and Cleo can help you get there
• Avoid your overdraft with an interest free cash advance* up to $100**
• Cashback rewards up to 7%
• Weekly money games and quizzes with cash prizes
• Spendr rates your purchases and removes money stress

*Available with Cleo Plus
**Advance amounts vary depending on eligibility

Cleo uses bank-level SSL encryption to protect your data and your deposits. All savings held in FDIC-insured accounts with protection up to $250,000

FEATURED IN

Us Weekly: “Cleo makes us feel like money masters, and why shouldn’t we?”

Tech Crunch: “The ‘digital assistant’ that replaces your banking apps…”

Marie Claire:  “Like a bank manager without the musty grey suit…”

Forbes:  “…Young people trying to make a start in life are in a far worse position than previous generations... So services like Cleo that are distancing themselves from the banking sector and are focusing instead on making finances easier to understand, are a step towards provoking more positive interest...”
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