79
fair
cloudLibrary by bibliotheca | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 7 Days
Category: Book
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
59 Reports
59 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
42 Reports
42 Reports
User Feedback
42%
iOS
42 Reports
42 Reports
58%
Android
59 Reports
59 Reports
cloudLibrary by bibliotheca - Latest Quality Issues
Android
Feb 25, 2023
App used to be great, but now it is improved to the point that it is impossible to use!
iOS
Feb 26, 2023
“End of chapter” sleep timer on audio books.
I'm just back to using this app to listen to library books. I've been spoiled by other apps with sleep timer giving me the “end of chapter” option. Please add this. It is so frustrating when timer finishes in the middle of a sentence.
iOS
Feb 26, 2023
Continued bugs
I wish my library would choose ANY other library app. It has had a bug where, if things aren't exactly perfectly meeting some unknown standard of connection, every time I try to borrow a book I'm told there's a problem with my card and to contact the library. If I try three or four times and walk around a bit, it usually eventually goes through. And guess what happens when I call the library? They tell me there's no problem with my card!! Today it will not stop glitching no matter what I do. On top of the terrible notification system and the lack of orientation lock, this truly is the worst app and I hate being forced to use it by my library.
iOS
Feb 27, 2023
Worse over time
I have been using cloudLibrary regularly for a long time. It's never been perfect, but instead of getting better, it's getting worse. There's a long-standing bug that if you leave off reading and come back later, you will not be returned to the page where you left off. It usually returns you to the beginning of the chapter. You have to remember to bookmark every time you leave the app to do something else; not a big deal, but an annoyance. Lately, something new has been added to the problem, though. Occasionally, I return to my book to find all the bookmarks gone! (Or, occasionally, previously deleted bookmarks restored.) If I can't rely on bookmarks, then the app goes from annoying to an actual hindrance. I also am unhappy that the dictionary functionality has been removed, to be replaced by “Search Web” as the only option. This exits the app, launches your default browser, and searches for the word in your default search engine. Sometimes that brings up a definition, sometimes not. It's an unwieldy workaround for the eliminated dictionary. I'm not sure why the ability to remember the page where you leave off is so problematic in this app, but I and others reported it starting years ago, and it never gets fixed.
Android
Feb 27, 2023
I do not understand the logic of this app. Books not available today all have the same number of days until they are available and do not become available early. The 1st time I accessed the app, this was 14 days. During that 14 days I returned my initial loans & then did access some of the very limited available books. When my holds became available, they weren't automatically checked out. I had to refind them to check them out. And then the day count became 26 for unavailable books. >:(
iOS
Feb 28, 2023
Love the book selection
I like the Collier county e-library. It was easy to join, they have a good selection, it's easy to navigate and they allow ample time for each book (3 weeks). All good. My only complaint is that the books don't show the accurate number of pages in each book. It seems something isn't working properly because every book shows as 241 pages and the counts down done in a strange way. And the books also do not show the number of pages left in the chapter at all. All of this affects my enjoyment of the books. M
Android
Feb 28, 2023
It is all right but doesn't compare to the kindle app. If you happen to like reading with 2 columns you have to turn it in order to get to the next chapter. Just kind of a not a great experience
iOS
Mar 3, 2023
The Android app is worse .Highlight does not work
I have apple and android. When I put my tablet horizontal, skipping page function, does not work properly. I cannot finish the chapter without changing my tablet's position. For Apple, I cannot highlight some words on the phone.
Android
Mar 3, 2023
simply doesn't work I log in but can't see any of my books that are borrowed or on hold (Samsung smartphone)
cloudLibrary by bibliotheca - Product Description
A must-have app for library users! Easily borrow physical items using your mobile device, receive reminders, manage receipts and discover new digital content all within the cloudLibrary app! Extremely intuitive, all it takes is a library card to login and get started! Designed for an enjoyable experience, users can benefit from many new features, depending on their library’s subscription. - Easily accessible library card, which conveniently displays when you’re near the library - Switch accounts with ease and manage multiple library cards from one mobile device - Download and enjoy free eBooks and Audiobooks - Keep track of your physical and digital library activity in one place - Receive helpful receipts, due-date reminders and packable checklists - Visible push notifications alert when hold items are available - View upcoming library events and programs - Checkout print items at your library using your mobile device - Fun and loveable customizations include Themes, Avatars and Nicknames For libraries that have a subscription to offer eBooks and Audiobooks: - Customize your homepage bookshelves to display your preferred genres - Simple interface makes browsing and saving titles a breeze - Filter content by format, availability and language to display exactly what you are looking for - Mark titles as favorites or read to help with literary conversations with friends - Sync digital content across multiple devices to easily pick up where you left off - View current books, full reading history, items on hold and saved titles in one place - Sort titles by name or author to easily find what you’re looking for - Receive reading recommendations or view additional titles by author or series - Select font size, margins and background colors to create your preferred reading experience - Search eBooks for a particular phrase to get back to that one spot you wanted to reference - Bookmark pages and add notes if needed - Return titles early when you’re finished and make available for other readers Elevate your library experience today with the cloudLibrary app!
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