77
fair
Decathlon | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
98%
Android
470 Reports
470 Reports
iOS unitQ Score
iOS User Feedback
2%
iOS
11 Reports
11 Reports
User Feedback
2%
iOS
11 Reports
11 Reports
98%
Android
470 Reports
470 Reports
Decathlon - Latest Quality Issues
Android
Mar 3, 2023
A confusing, often slow and obsolete application would be appreciated a streamlining of the payment process!
Android
Mar 4, 2023
Absolutely doesn't work at home anymore. And the after-sales service supposedly does not know how to do anything...
Android
Mar 4, 2023
Very bad. I can't log in at all. I only log in through a browser. Fix it please!
Android
Mar 4, 2023
The app stutters endlessly!
Android
Mar 4, 2023
Authentication is also stuck. I can't use mobile. If you can't, turn it off...
iOS
Mar 5, 2023
Worst Customer Care
In case if you don't receive the delivery, then will just keep you getting in rounds and rounds, and won't resolve your query. Lost trust on decathlon support. I ordered a product worth 5k, it shows as delivered but actually nothing was delivered. And instead of taking a quick action on that, it's been already 7 days and no resolution has come from their team. After already talking to 4 support executives, everyone says the same thing that please wait for another 24 hours, and this statement is repeated again and again when you call back the next day.
Android
Mar 5, 2023
Product available, add to the cart, realize the basket and it is empty Żenada, it looks very poor
Android
Mar 5, 2023
When shopping, the application is not very intuitive. Unreadable information: what was sent in the first round, and what in the second, in the absence of the possibility of sending one parcel, every next. Returns do not know what I gave and what I exchange Same purchases also do not embrace I mark the parcel locker and part gets on the parcel locker, and the second send courier, I have no way to wait for the courier so I choose a parcel locker and here please ...
Android
Mar 5, 2023
Poor app performance, rarely seen such a performance bad app. Hangs and hooks everywhere.
Decathlon - Product Description
You can now enjoy DECATHLON wherever you are : Content Personalised for You Follow updates from your favourite sport and store: Events, news, sports tips, product recommendations... Interact and Engage Chat with our sports experts and your sports community Share your experiences with the Decathlon community! Order for Pick-up or Delivery Place orders directly on the App Pick-up at your store within 1 hour, Get delivered wherever you want All-New Store Experience! Scan product QR codes to compare, check prices, or read reviews!
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