poor

Academy Sports + Outdoors | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

5 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

80%

Android
47 Reports

iOS unitQ Score

iOS User Feedback

20%

iOS
12 Reports

User Feedback

20%

iOS
12 Reports

80%

Android
47 Reports

Academy Sports + Outdoors - Latest Quality Issues

iOS

Feb 22, 2023

WTH

App keeps kicking me out. Very aggravating!!!

iOS

Feb 23, 2023

Saved credit card information

Saved credit card info is a joke. Every time you try and place an order it goes back to previously used credit card. And won't let u place order. 1 star at best review. I would have hit 0 review if allowed!

Android

Feb 24, 2023

The app is so slow

iOS

Feb 25, 2023

Check out problems

The bottom of the order summary states PayPal as a payment option, however at checkout it is not available

Android

Feb 27, 2023

App lags at times even when on wifi BUT overall is easy to operate and would recommend

Android

Feb 28, 2023

I cannot believe you have a store that has an credit card and you can only pay on your card, on weekdays and cut off is 5 p.m. EST. But when you do pay off your card, it's not completely paid off. They still charge you interest for something.???. 3 months later you get a call from a collector saying you owe interest and late payments. I told them I have not used the card and I paid it off 3 or 4 months ago. They said ok. Then I get a bill for $30.00 can The collector said I owed $14.00??????????

Android

Mar 4, 2023

The app is easy to use, but adding a payment method was a pain. I had to add and save my debit card for future use before it would let me add the Academy credit card to save my 5%. It also took me several tries to figure out you can't use the auto populated home address that pops up. You must hand type your entire address and zip for it to take the debit card. If I can't use it, don't let the app auto populate it. Very frustrating when there is limited stock and you're trying to beat the clock.

Android

Mar 4, 2023

unable to get the color of the shoe we wanted even after ordering online.

Android

Mar 5, 2023

Would not accept my e-mail address.

Academy Sports + Outdoors - Product Description

The Academy Sports + Outdoors mobile app makes it easy to shop on your time and find the best value. Take your game to the next level right from your phone and gear up with high-quality sporting goods, shoes, and clothing from all the top brands. Get hunting, fishing, and camping equipment for your next outdoor adventure, even when you’re on the go.

Use the app to find nearby stores along with exclusive offers, both online and in-store. Get real-time updates to keep you in the loop for savings. You can even scan barcodes to get in-depth product details and pricing info. For extra convenience, choose the pickup or shipping method that works best for your schedule.

App Features:
• Full shopping experience
Get real-time updates about offers, deals, and other ways to save for the top-quality sports + outdoor essentials from the brands you trust.

• Find Academy nearby
The store locator feature helps you find your nearest neighborhood Academy and get curbside convenience or in-store pickup.

• Barcode scanning in-store for more
No more guesswork with prices or product details. Scan barcodes while shopping in-store for full product overviews and customer reviews.

• Keep track of your buys with digital receipts
Wave goodbye to paper receipts and get digital copies of your app, online, and in-store purchase receipts sent to your Academy.com account.

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