poor

Emirates | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-1 Point Past 7 Days

Category: Travel

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

88%

Android
190 Reports

iOS unitQ Score

iOS User Feedback

12%

iOS
27 Reports

User Feedback

12%

iOS
27 Reports

88%

Android
190 Reports

Emirates - Latest Quality Issues

Android

Mar 1, 2023

The search option is not working on the App. Keeps crashing

iOS

Mar 2, 2023

Clunky

Clunky, too many features that refuse to work and little by way of paths / systems to report and address issues. Been trying to download membership card to Apple wallet, app simply quits. Try chat line, never been successful yet.

Android

Mar 3, 2023

I was using the app previously, but now search flight option keep crashing again and again.

iOS

Mar 3, 2023

Service failure

I get a message about service failure if I want to add a trip therefore I cannot use the app.

Android

Mar 3, 2023

The app not working properly for the last week. I reinstalled it and updated it ,and still not working properly..!

iOS

Mar 3, 2023

Poor app quality

Very slow and keep hanging. not able to book flight or other things it keep giving error msg

iOS

Mar 4, 2023

Seat selection error

There is an error when selecting a seat for the reserved flight. It says there is a major technical problem and it stops loading. Please take action.

Android

Mar 5, 2023

Unable to make seat selection. Poor!

Android

Mar 5, 2023

No replies to complaints

Emirates - Product Description

Explore the world your way with the personalised Emirates App for iPhone and Apple Watch.

1. SEARCH AND BOOK YOUR NEXT GETAWAY
Search for flights to over 150 destinations around the world, and complete your entire booking through the app.

2. MANAGE YOUR TRIP ON THE GO
Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline.

3. DOWNLOAD YOUR BOARDING PASS
Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass.
On The Emirates App for iPhone and iPad you can download your boarding pass directly to Wallet.

4. GET REAL-TIME FLIGHT UPDATES
We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive.

5. GET THE MOST OUT OF EMIRATES SKYWARDS
Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are.

6. THE EMIRATES APP FOR APPLE WATCH
Get live travel updates at a glance. The app reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.

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