74
fair
Accor All - Hotel booking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
249 Reports
249 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
75 Reports
75 Reports
User Feedback
23%
iOS
75 Reports
75 Reports
77%
Android
249 Reports
249 Reports
Accor All - Hotel booking - Latest Quality Issues
Android
Mar 3, 2023
Clunky and Unhelpfull. Bookings function not working for the past two weeks. No Customer Support contacts available.
iOS
Mar 3, 2023
I'm not managing my bookings
By clicking to detail my bookings the app signals that you have a problem and returns to the booking summary page.
iOS
Mar 4, 2023
Buggy and fails to recognise me
This is one of the most frustrating apps on my phone, 9 times out of 10 it fails to pull back my identity meaning I can't see my bookings or easily make bookings, it's been like this for a very long time and never seems to get fixed. I've tried uninstalling the app and reinstalling and logging out and logging back in but nothing seems to solve this, I'm at the point of giving up on this app which frustrates me so much!
iOS
Mar 4, 2023
Modification
Too bad there is not the possibility to modify the booking dates in the "modify" function, on a flexible booking, therefore modifiable.
Android
Mar 5, 2023
Payment cards cannot be inserted after the latest update. Bad
Android
Mar 5, 2023
Very poor apps, keep saying no network connection when i try to log in or register.
Android
Mar 5, 2023
Hated the way your app tricked me to install when I wanted the Eva Air app
Android
Mar 5, 2023
Exceptionally poor app. If payment fails (with no reason given) the whole booking gets cancelled and you have to start over from the beginning. Really frustrating. I'll book another hotel instead there are plenty in the area. Sort it out Accor.
Android
Mar 5, 2023
Too many flaws! Almost impossible to make a reservation with this app.
Accor All - Hotel booking - Product Description
Book a hotel, a boutique hotel, a 7-star establishment, a youth hostel or even a villa or apartment in over 111 countries. That’s 3,000 towns and destinations and 5,000 addresses just waiting to be discovered. From economy to luxury, the choice really is all yours for a city escape, a business trip, a romantic weekend or a road trip with friends. Take your pick: ibis, Novotel, Raffles, Fairmont, Mercure, Sofitel, Pullman, MGallery, Suite Novotel, Adagio, ibis Styles, ibis budget, hotelF1, Mama Shelter, onefinestay, Rixos Hotels, Jo&Joe, 25hours Hotels and Thalassa Sea & Spa are all present on our app. The Accor All app is your new travel partner: • Prepare your stay Search for somewhere to stay in a specific town or city or close to a particular monument, and browse photos of the rooms and venues before checking out the Tripadvisor reviews. You can book, manage your booking and prepare your trip. What time does the hotel open? How can I contact the hotel? How many points will you earn for this stay? Our app can answer all these questions. Don’t forget to join our loyalty programme to enjoy a discount of up to 10% on each booking. • During your stay Earn Rewards points at our hotels when you stay, and on a day-to-day basis in our restaurants and bars. Got the travel bug? We can offer you somewhere to stay in the world’s most stunning towns and cities: Paris, Berlin, London, Zurich, Bangkok, Munich, Singapore, Vienna, New York City, Amsterdam, Shanghai, Hamburg, San Francisco, Brussels, Milan, Cologne, Sydney, Warsaw, Dubai, Rio de Janeiro, Prague, Hong Kong, Rome, Lisbon, Frankfurt, Budapest, Istanbul
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