86
good
Eventbrite | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
572 Reports
572 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
82 Reports
82 Reports
User Feedback
13%
iOS
82 Reports
82 Reports
87%
Android
572 Reports
572 Reports
Eventbrite - Latest Quality Issues
Android
Mar 4, 2023
Tried to email C.S. after digging deep to find email... Only to bounce bk as "unmonitored" (same complaint that numerous others noted). In addition, there have been zero replies from Eventbrite to user requests on this site. (Only effort I've found is the attempt to boost Eventbrite image by posting multiple 5-star reviews bk to bk on 3/2/23). Is anyone out there? Is there anyway to contact Eventbrite successfully? Do you want to assist your users? Pls restore confidence in your App. Pls advise-
Android
Mar 4, 2023
I have tried for the last 2.5 hours to correct the email listed for me, even though it belongs it is my sister's email. Evidently, my sister also used my phone to order tickets under her password. I signed on with my Eventbrite password and email and it would not allow me to correct the email. I will not use Eventbrite unless it is absolutely necessary. Now I have to bother my sister for confirmation of my purchase to attend an event. Very, very frustrating. RBF.
Android
Mar 4, 2023
Customer service here is absolutely non-existent
iOS
Mar 4, 2023
Big improvements needed
Horrific algorithm spits out unrelated results for specific queries. Events do not sync to your calendar despite this being a feature you turn on. Could use its own calendar to display events in order.
iOS
Mar 4, 2023
Bug
It won't let me log in. I can log in with my computer but the app keeps prompting me to verify by opening my email app. I don't have the email I bought tickets with on my phone. I have verified online and set up a password. Why even have a password if you can't log in with it??
Android
Mar 5, 2023
The latest version has gone downhill again. Logging in, one is prompted unnecessarily for ZIP code, and then, after entering one's password, one receives an email instead of just being logged in. It all seems needlessly intrusive and complicated.
Android
Mar 5, 2023
I'm only a star because it doesn't allow zooming in on the text and for people with tired eyesight is torture. It does not comply with the principle of inclusion for people with visual difficulties.
iOS
Mar 5, 2023
J EVO
Drives me mad that it never saved my address and card details even with a signed in account. And the company linking a specific regular event sends a link that eventbrites website recognises, but if you say yes to opening the app. you're sent only to the homepage! Then Search for events and it's not chronological and you have drill down for specific search results to then bring up more entries than the high level!! It misses out events starting sooner?? Also says Sales Ended when there are extra dates still available?
Android
Mar 5, 2023
Very hard to understand and operate.
Eventbrite - Product Description
Discover popular local events, get event recommendations just for you, and see which events your friends are going to! Get tickets and quickly access all of your Eventbrite tickets and event information from your iPhone. Find something new to do -- concerts, festivals, classes, conferences, free events and more -- right in the palm of your hand. With Eventbrite for mobile, you can: • Discover popular and recommended events happening around you • Find upcoming events for this week and weekend • See which events your friends are going to • Register for and get tickets to events • Store your credit or debit cards for fast, easy purchasing • View event details, including maps and directions • Add your Eventbrite tickets to Passbook • Easily share events with your friends • Get into events with just your phone -- no paper tickets required! Also available in German, Spanish, French, Italian, Dutch, Portuguese, and Swedish. What is Eventbrite? Eventbrite enables anyone to create, promote, and sell tickets to any event imaginable, while also helping people discover and share events that match their passions. Whether it’s a neighborhood block party or a sold-out concert in a stadium, Eventbrite makes it happen. INFORMATION SHARING: When purchasing tickets or registering for an event, we provide the information entered to the event organizer so they can manage the event. Please review our Privacy Policy and California Privacy Notice for more information on your choices around information sharing. California Privacy Notice: https://www.eventbrite.com/support/articles/en_US/Troubleshooting/supplemental-privacy-notice-for-california-residents?lg=en_US
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