57
poor

Favor: Local Delivery Service | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
43 Points Past 7 Days
Category: Food & Drink
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Android unitQ Score
Android User Feedback
72%
Android
65 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
25 Reports
User Feedback
28%
iOS
25 Reports
72%
Android
65 Reports
Favor: Local Delivery Service - Latest Quality Issues
Android
Mar 2, 2023
Scam. Tried to charge us $50 on a $15 order!
Android
Mar 2, 2023
Even when somewhere says $0 delivery fee, it charges you random other fees you don't even get to see why until you get your receipt. Shady. Other apps are better in at least being upfront with exactly how much your being charged and why BEFORE they run your card.
Android
Mar 2, 2023
Always showing lower prices and then when you go to order they are higher. Waste of time
iOS
Mar 3, 2023
Never Received Order
I just paid $11 for an order I never received. Reported to customer service who told me they would not refund because my phone number is not updated in the app. After years of using Favor I will not be a customer anymore. Very disappointed (and still hungry).
Android
Mar 4, 2023
Used the app for the first time because I had $15 in credit. After using the credit my total with the taxes and driver tip ended up being $11.84. tell me why I got charged an initial $15 which the app says it's to "make sure there's funds on the card" then another $30 a couple of hours later that has no reasoning for it. My total was $11.84 why was I charged a total of $45 so far??? Never using this again
Android
Mar 4, 2023
y'all trying to overcharge my card
Android
Mar 4, 2023
I got a nice letter in the mail asking me to give Favor another shot, and it was even "signed" by Jason Lepes, Favor President and Chief Operating Officer. He even offered me a $15 credit on my next order, and 4 weeks of $0 delivery fees. 2 hours and 30 minutes later; still no food, and Favor customer support was absolutely no help, and quite avoidant of the issue. Offered me a $6 delivery credit, which is useless if I'm already getting 4 weeks of $0 delivery fees to begin with. Never again.
Android
Mar 4, 2023
I think the app and desktop functionality should be better. It's definitely behind on the functions compared to other delivery apps. Some bugs made it frustrating and I almost didn't order. For example, the desktop kept loading and buffering, so I had to switch to my phone and it did the same thing. I had to keep closing the app to push my order through.
Android
Mar 5, 2023
Service has definitely fallen off. 2 of my last orders were cancelled, by Favor, AFTER waiting a significant amount of time. My current order just hit the 2 hour mark. Estimated time of delivery was 40 minutes. Still waiting. Tick tock.
Favor: Local Delivery Service - Product Description
Favor is the easiest way to get anything you want in your city delivered to your door in under an hour.

New users: See why Favor is Texas’ favorite delivery app—download today and get FREE DELIVERIES your first 2 weeks!

Favor delivers what you want, when you want it. Want to order Chinese food? Need to order beer or wine? Our personal assistants (we call them Runners) are ready to help with quick delivery from any of your favorite restaurants and stores.

Stay safe and healthy with Doorstep Deliveries, a 100% contact-free delivery experience. Your order will be dropped off at your door, and you can still contact your Runner by text.

Favor is also supporting local businesses throughout Texas with Local Favorites. Now, you can get free and discounted deliveries from hundreds of local restaurants you love.

Whether it’s lunch at the office, dinner at home, or those quick trips you just don’t have time for—we can deliver it in just a couple taps.

See why Favor is Texas’ favorite delivery app for local flavor. Download it today!

FAVOR FEATURES:

ANYTHING DELIVERED
- Shop for anything from bales of hay (true to our Texas roots) and phone chargers to tacos and coffee
- Get contact-free deliveries dropped off safely at your doorstep
- Browse menus from thousands of local restaurants and stores near you
- Don’t see the store you want? Create a custom Favor—just let your Runner know where to go and what to get

GROCERY DELIVERY
-Get groceries and essentials delivered in under 2 hours with Express Delivery from H-E-B, Central Market, and Joe V’s
-Order anything—including beer and wine
-Enjoy one-on-one service and personal updates from your Runner, who will personally select and deliver your items
-Pay and tip in the app—for a limited time, Express Delivery includes a $4.98 2-hour delivery fee and $10 tip

BEER & WINE DELIVERY
- Get beer and wine delivered right to your door from select merchants including H-E-B, Central Market, and Circle K

TEXAS’ BEST DELIVERY SERVICE
- Part of the H-E-B family and available exclusively in Texas
- Favor delivers from the best local restaurants and stores in over 150 cities across the Lone Star State

DELIVERY FROM YOUR FAVORITE STORES & RESTAURANTS
- Order anything & have it delivered right to you in under an hour
- Support locally owned & operated businesses with Local Favorites
- All your favorite local stores & restaurants are just a tap away
- Order vegan food, Mexican food, Chinese food, Korean food or whatever you’re in the mood for
- Get delivery from anywhere—Circle K, H-E-B, Target, or your favorite restaurant

TRULY PERSONAL SERVICE
- Our Runners are more than delivery drivers—they are personal assistants dedicated to saving you time
- Forgot to ask for ketchup or need a roll of paper towels? Just text your Runner!

5-STAR SUPPORT
- Need help? Our Favor Care team is available to assist you throughout your ordering experience

ONLY IN TEXAS
- Favor is available in cities across Texas, including Abilene, Amarillo, Arlington, Austin, Baytown, Beaumont, Brownsville, Buda, Burleson, Cleburne, College Station, Corpus Christi, Corsicana, Dallas, Del Rio, Denton, Eagle Pass, El Paso, Ennis, Fort Worth, Georgetown, Houston, Huntsville, Jake Jackson, Kerrville, Killeen, Kyle, Laredo, Longview, Lubbock, Midland, New Braunfels, Odessa, Port Arthur, San Angelo, the Rio Grande Valley, San Antonio, San Marcos, Temple, Tyler, Waco, & Waxahachie

DELIVERING FROM POPULAR RESTAURANTS
Order from your favorite restaurants & fast food chains: 
- Burger King
- McDonald’s
- Panera Bread
- Buffalo Wild Wings
- Olive Garden
- Papa John’s Pizza
- Applebee’s
- Walmart
- Whataburger
- Panda Express
- Church’s Chicken
- Five Guys
- Taco Bell
- Dairy Queen
- California Pizza Kitchen
- Chicken Express
- Firehouse Subs
- Hooters
- Jersey Mike’s Subs
- Pei Wei
- Romano’s Macaroni Grill
- Urban Bricks Pizza
- Velvet Taco
- Zoe’s Kitchen
- And more!

Want to know more? Head over to http://www.favordelivery.com.
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