49
poor
Fidelity Investments | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
59%
Android
229 Reports
229 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
161 Reports
161 Reports
User Feedback
41%
iOS
161 Reports
161 Reports
59%
Android
229 Reports
229 Reports
Fidelity Investments - Latest Quality Issues
iOS
Mar 4, 2023
Can’t believe this is a 2023 app
My company uses fidelity to manage 401k, which encouraged me to open multiple saving and investing account here. No comment on their product and portfolio, but their online user portal is the worst among all financial institutes I've seen, both web portal and mobile app. To start with, the app always removes you Face ID setup every week or so, and requires you to re-enroll Face ID. The list of your portfolio looks horrible — I can't even see the full name of the CD I purchased, no idea when it's maturing or what interest rate it is. You can't edit your CD ladder after purchasing. Fidelity GO never show you how your portfolio is performing — how much you've deposited, how much dividends you've got, how much fee you have paid, you have no idea of any of this basic info. Same thing applies to investment account and 401k account as well. The app doesn't support lots of functions and you will have to visit the website, which is as horrible. The Spire app is slightly better. At least you can see more basic performance numbers and the full name of your CD. However, they're abandoning that app.
iOS
Mar 4, 2023
New features
In a non classical view it's difficult to navigate easily to some feature like opening CD.
iOS
Mar 4, 2023
App still showing incorrect balances
The app does not show the same balance and daily change on the Summary tab vs the Positions tab. How can Fidelity get something as fundamentally basic as account balance wrong? It is has been incorrect for at least a couple months now, with still no resolution.
iOS
Mar 4, 2023
New update is bad
The app constantly asks for permission to paste from clipboard. Why is the app trying to access my clipboard? I have some privacy concerns here. Other than that the app is solid but stop trying to read my clipboard.
Android
Mar 4, 2023
Does not work anymore
iOS
Mar 4, 2023
Terrible app design
App doesn't have glitches but the app design is terrible. Layout is unintuitive. Critical information such as the dividend yield of an investment is basically impossible to find. Fidelity, you can do a lot better.
iOS
Mar 4, 2023
Basic investing app
Somewhat Difficult to get true yield info on fidelity funds. They push yearly Rate of Return. Hard to find Dividend yield. Many of their funds pay once a year in December No fees on many F funds Clear expense ratio info No reorg fees, which etrade charges Fidelity Go sets up new account, wish it would connect to already existing IRA. NEEDS - Better search filters
iOS
Mar 5, 2023
Face ID on the blink?
Often recently the Face ID function is out of order and requires me to log in with user I'd and password. Why use an app if that's required? I'd rather just log into the full site. 🤷♂️ Frustrated…
Android
Mar 5, 2023
Does what I need it to. I wish it had the option to not log out or at least have a view-only with no login. My fingerprints are always torn up, so it's a hassle to have to reauthorization all the time.
Fidelity Investments - Product Description
Put 70 years of Fidelity’s financial experience in the palm of your hand with the Fidelity Investments app. Quickly review news about your investments and interests with your customized Feed. Then trade, manage your money, deposit checks, and pay bills in just a few taps. You’ll stay ahead of the game using our in-depth market research—including Zack’s Bull & Bear of the Day—combined with timely, customizable notifications. Stay connected to every aspect of the financial world so you can learn, track, and trade anytime—anywhere. Cutting Edge Design • New look and feel with simplified navigation Customized Feed Just for You • Industry-first dynamic experience • Timely portfolio, market, and research information • Customized news and tailored content Manage Your Money • Manage your Orders, History, and Pending Transactions under Activity in Accounts • Trade, Transfer, Deposit Checks, and Pay Bills under Trade + Transact View More Information in Your Watch List • View your watch list in grid view or as a heat map • Field options include: 52- week range, P/E, EPS, earnings date, div date, div ex-date, div $, and div yield Markets + Research • Stay ahead of the game by gaining insights on: International Markets, Stocks Nearby and Zack’s Bull & Bear of the Day News + Video • Access Fidelity Viewpoints and view Live Bloomberg streaming videos Stream podcasts and webinars • Grow your financial savvy with podcasts and webinars on groundbreaking innovations, market insights, the economy, and more! Accessibility • Enhanced Voiceover experience and Dynamic Type Alerts and Push Notifications • Receive timely, customizable alerts via push notifications or the message center Call a Rep • Tap to connect with a Fidelity representative in an instant Fidelity Mobile® for Apple Watch® • See a markets glance view, push alerts, real-time access to domestic and international markets, market movers, and recent quotes To learn more, go to https://www.fidelity.com/mobile/overview Workplace savings account functionality is limited to viewing account information only. The images below are for illustrative purposes only. Fidelity, Fidelity Investments, and the Pyramid design logo are registered service markets of FMR LLC. Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917 We care what you think. With your help, we’re able to constantly improve our Fidelity Mobile® apps to address the concerns you bring to our attention. All the feedback you provide is valuable to us – we read and consider every comment we receive. 762430.30.0
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