poor

Fios TV Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

3 Points Past 7 Days

Category: Entertainment

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

34%

Android
125 Reports

iOS unitQ Score

iOS User Feedback

66%

iOS
239 Reports

User Feedback

66%

iOS
239 Reports

34%

Android
125 Reports

Fios TV Mobile - Latest Quality Issues

iOS

Mar 4, 2023

It’s ok

The WiFi router provided by Verizon is weaker than the previous one from Verizon. You can't watch many shows on a device bc of restrictions through and with Verizon Fios. Internet is not nearly as fast as claimed. They give the usual excuses for this. Can't adjust the size of onscreen menus and text for reading further away. The new format in the app makes it harder to find channels and programs.

iOS

Mar 5, 2023

Disappointed

I do not like the new app. I don't like how during football season I had to download the fox sports app and then put in my tv provider to watch channel 5.

iOS

Mar 5, 2023

Go back to old App

Not a user friendly app … search button does not pull up shows correctly. Hard to set DVR on app

Android

Mar 5, 2023

It still sucks. App shows me the message "I'm not at home" while sitting in my family room - on all my devices. Which means I'm blocked from watching certain channels. Also, you need to add back the feature to select the channel you would like to watch without having to scroll through the 600 or more channels.

Android

Mar 5, 2023

new layout stinks, nobody wants the weather channel opening up immediately when I click 'on now', I don't want anything to open up when I open the app

iOS

Mar 5, 2023

Latest version is terrible

The previous version worked adequately enough, and was fairly intuitive. This updated version is terrible. It does not recognize subscribed premium channels, and tells me I have to subscribe from the set-top or the Verizon website. So I can't schedule programs to record from the app. The what's-on tab is difficult to navigate to different times. Sometimes it works, sometimes it doesn't. The manage DVR button must use a single pixel to be activated – I usually have to tap it 10 or more times to make it work. Was this even beta tested before release?

Android

Mar 5, 2023

getting errors. can't manage dvr. and other times it says I have to be in the same network as dvd which defeats the point in my mind

Android

Mar 5, 2023

App keeps telling me I'm out of home and I can't watch what I want. Tired if paying so much money for all the frustration. I'll be canceling

iOS

Mar 5, 2023

New update is awful

They've actually made it more difficult to use.

Fios TV Mobile - Product Description

Verizon Fios TV Mobile lets you watch TV from virtually anywhere with a Fios TV subscription.

With the app, you can:
- Choose from hundreds of live TV channels and stream thousands of On
Demand movies and shows.

- Search for your favorite entertainment easily. Filter by genre, ratings, favorite
channels and more.

- View your personal library of DVR recordings, On Demand purchases,
downloads, bookmarks and more. Get recommendations for shows and
movies you’ll love.

- Download content to watch offline or stream data-free as a Verizon Wireless
Customer (data-free offer not available in California).

- Control your TV through the app to play content, manage your DVR, watch
recordings and more.

Download the app and start streaming instantly on your mobile device, with a Fios TV subscription.

*The Fios TV Mobile app is included with the Fios TV subscription.

Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req’d for in-home use. Full channel access and DVR streaming require Fios Multi-Room DVR Enhanced or Premium Service. Max. combined 4 simultaneous Live TV and/or DVR streams per media server. Verizon Wireless Data-Free Streaming (not available in California): Req. postpay 4G LTE service. Non-streaming activity and app diagnostics (e.g., app downloads, starting/restarting the app, going off airplane mode and transitioning from Wi-Fi to 4G LTE) will incur data charges. For Verizon Unlimited customers, app data usage will be counted, not billed.

Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first.

Remote control functionality requires use of Fios® router & HD set-top box.

Please note: This app features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings. Please see http://www.nielsen.com/digitalprivacy for more information.

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