poor

FirstMobile App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

4 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

96%

Android
587 Reports

iOS unitQ Score

iOS User Feedback

iOS
24 Reports

User Feedback

iOS
24 Reports

96%

Android
587 Reports

FirstMobile App - Latest Quality Issues

Android

Mar 5, 2023

What bank mobile app doesn't have a toggle switch to hide the account balance when opening up the app in public🤷‍♂️

Android

Mar 5, 2023

Worst app ever, the doesn't work everytime I try to register is exit itself so anoying it should have a minus one star

Android

Mar 5, 2023

Very poor system

Android

Mar 5, 2023

Not sending OTP

Android

Mar 5, 2023

I cannot even open this app

Android

Mar 5, 2023

I haven't been enjoying the app,can't do transactions on it again,just to only recharge on it. Have deleted and downloaded several times,is still the same issues.

Android

Mar 5, 2023

Why my app doesn't work

Android

Mar 5, 2023

After updating I find it difficult to log in again. Pls rectify this asap to enable do my transactions or I will be forced to pull my money from the bank if nothing is done now. Please live by your name as truly the first bank.

Android

Mar 5, 2023

This is ok👍but I think you have to work and improve on this App. There should be a feature that allows its users to hide their balance from the thirdwhen the App is open.

FirstMobile App - Product Description

FirstMobile is the official mobile banking smartphone application from FirstBank. It provides convenient access to both financial and non-financial transactions by FirstBank account holders via their mobile phones/devices. The service is available to FirstBank account holders with Naira MasterCard and/or Verve cards. 

The App is sleek and convenient to use – evident in its DIY enrolment process as all FirstBank customers with Verve and Naira MasterCards can begin using the App without having cause to visit a FirstBank branch. It is also poised to offer a more reliable and definitely more convenient digital banking experience, whilst complementing our plethora of lifestyle offerings. 

Features of FirstMobile include;
-	Account overview
-	Funds transfer
-	Bill payments
-	Card management




Note: 1. Continued use of GPS running in the background can dramatically decrease battery life.
2. The app will require access to phone book contacts to send airtime to contacts.

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