Quality degradation at FollowMyHealth®  
Users report higher volume of Quality Issues than usual
62
poor

FollowMyHealth® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
39%
Android
210 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
329 Reports
User Feedback
61%
iOS
329 Reports
39%
Android
210 Reports
FollowMyHealth® - Latest Quality Issues
iOS
Mar 2, 2023
Sign in
Sign in button no longer works on app. Have tried to reinstall twice and restart phone and still won't work.
Android
Mar 3, 2023
Frustrating codes won't send verifying a nightmare won't recognize password, username,I hate it.
Android
Mar 3, 2023
I can't get in my sign in need to change password but it won't let me.
Android
Mar 3, 2023
everytime I try to sign in. I have a problem.
iOS
Mar 3, 2023
Sign in button just doesn’t work
Super frustrating, I'm trying to log in to message my provider. The sign in button doesn't work. I enter my info and the button is just unresponsive.
Android
Mar 4, 2023
Update? The app no longer opens (within the past) . I love this app, but now I can't get access to my medical records or my doctor
iOS
Mar 4, 2023
Not working
Sign in button doesn't work
Android
Mar 5, 2023
Horrible horrible horrible. Logs me out sometimes and cannot log back in until i go to the doctors office.
Android
Mar 6, 2023
Can't use the app many times my password does not work
FollowMyHealth® - Product Description
Take control of your health information. The new and improved mobile version of your personal health record, powered by FollowMyHealth®, is easy to use and easy to navigate.
 
From the home screen, you can view your current health summary, reminders and recent account activity—and quickly click to your medical profile and profiles of family members you’re authorized to view. You also get 24/7 access for: 

• Communicating securely with your care team. 
• Scheduling appointments.
• Viewing test and lab results. 
• Requesting prescription refills.
• Managing your preferred pharmacy for prescription renewals.
• Managing connections with healthcare organization to access your health information and interact with providers.
• Paying outstanding bills and view your billing history.
• Viewing and manage your demographics, contact information, and insurance policies.

(Please note: The availability of some features may be dependent on your connected organizations.)

Take full advantage of the modern iOS features such as:

• Passcodes and Touch ID: Create a Mobile Passcode or use Touch ID to quickly and easily sign in to FollowMyHealth® Mobile. Touch ID requires iOS 8 and up. Mobile Passcode will work on any iOS device.

• Push Notifications: In addition to receiving FollowMyHealth® notifications via text and/or email, notifications can now be pushed directly to your iOS device. App badges notify you at a glance of important new information within your FollowMyHealth® account. 

• Apple Watch: Convenient access to FollowMyHealth® push notifications and Action Center items directly from your Apple Watch.

• Apple VoiceOver: Improves accessibility for visually impaired users.

• Apple Health: Automatically import blood pressure, steps, weight and glucose readings from Apple Health into your FollowMyHealth® account.
Want to improve your unitQ Score by 20% within 30 days?
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