poor

FordPass | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-11 Points Past 7 Days

Category: Lifestyle

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

70%

Android
497 Reports

iOS unitQ Score

iOS User Feedback

30%

iOS
212 Reports

User Feedback

30%

iOS
212 Reports

70%

Android
497 Reports

FordPass - Latest Quality Issues

Android

Mar 5, 2023

Cant do anything with it, wont even let me put my address in to get to connected services

iOS

Mar 5, 2023

Connectivity

App is not reliable in connection and access to features.

Android

Mar 5, 2023

Only worked 3 times since I've had the vehicle very disappointed with this app.

Android

Mar 5, 2023

Worked for a week,can't get it to do anything tried calling dealership.always transfer my call that never gets answered, tried resetting and still nothing.

Android

Mar 5, 2023

Hardly ever works. Uninstalled it many times and reinstalled and still won't work anymore. Even reset sync 3 and still nothing.

Android

Mar 5, 2023

although I Input previous Ford maintaince F!50 rcvd no points for them tried to re suit said cannot be found . waited 15 mo for Maverick lost my lower interest rate .Was given no extras at all in accessories or points .Meh

Android

Mar 5, 2023

remote start does not work

Android

Mar 5, 2023

Hardly Ever Connects !!

Android

Mar 6, 2023

too glitchy needs more updating needs refreshing needs to work more smoothly

FordPass - Product Description

FordPass has so many ways to make your ownership experience better.

With the FordPass App you can:
• Access complimentary remote features like start/stop, lock/unlock, schedule a start, locate vehicle and vehicle status check for vehicles equipped with FordPass Connect™*
• Get Vehicle Health Alerts** when your Ford needs attention
• Track fuel level and oil life for vehicles with FordPass Connect*
• Get FordPass Rewards™ to earn and redeem Points for many things you already do with us, including vehicle maintenance and new vehicle purchases***
• Get 24/7 roadside assistance+
• Schedule service++
• Make secure payments with Ford Credit
• Call or chat with helpful FordGuides
• View how-to videos
• Find gas stations, restaurants, parking‡ and more

Remote features available on select Model Year vehicles.

*FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.

**Vehicle Health Alerts require SYNC 3 version 2.0 or higher and a data connection via a mobile device or FordPass Connect.™ See SYNC interface, a dealer or a Ford Guide for more information.

Aftermarket on-board diagnostic devices may interfere with various vehicle systems, including Vehicle Health Report and 911 Assist.® To avoid interference, remove the device or contact the device maker for more information on compatibility.

***Modem must be activated within 60 days of purchase through the FordPass App on a smartphone and remain active for at least 6 months after activation. Buyers of non-modem equipped vehicles will also receive Points for complimentary maintenance after enrollment. Visit a participating dealer for details.

+Roadside assistance is included for certain owners and available to everyone for a per-service fee. Ford reserves the right to change program details without obligations.

++At participating dealers.

‡Available in select cities.

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