poor

Fuel Rewards® program | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-5 Points Past 7 Days

Category: Shopping

Work at Excentus? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at Excentus? Unlock additional insights

Android unitQ Score

Android User Feedback

80%

Android
324 Reports

iOS unitQ Score

iOS User Feedback

20%

iOS
81 Reports

User Feedback

20%

iOS
81 Reports

80%

Android
324 Reports

Fuel Rewards® program - Latest Quality Issues

Android

Mar 3, 2023

App keeps crashing will not open

Android

Mar 3, 2023

Literally can't do anything on the app without being bombarded with pop ups. Allow location, allow motion detection, rate us now. I don't want to see that. Here is your 1 star rating. Yall are doing too much.

Android

Mar 3, 2023

Goes to fast before you can fill anything out.

Android

Mar 3, 2023

Kept saying it couldn't send me a code to change my password. Turns out I was using the wrong email, but I had to go on a physical computer for it to tell me that that email wasn't on file. Otherwise a good app. I just had to wait several months to remember to try to fix it on a laptop .

Android

Mar 3, 2023

Asks for too many permissions frequently, and spammed me for this review.

Android

Mar 4, 2023

It never works

Android

Mar 4, 2023

To many access key glitches!

iOS

Mar 4, 2023

Unacceptable and intrusive permissions, fake app review in-app

Every time the app opens it demands an increasingly intrusive set of permissions and makes it incredibly difficult to just use the app. Then when it prompts for an app review it collects a fake review for feedback. Sure seems like this has to be a violation of the Apple App Store terms.

Android

Mar 5, 2023

Stop asking for access to all these intrusive permissions that you have no reasonable justification to ask for, simply to earn "rewards" !

Fuel Rewards® program - Product Description

For a limited time, all Fuel Rewards members receive instant Gold Status.

The Fuel Rewards® program (aka Fuel Rewards Network or FRN), is a free loyalty program that helps you save money on fuel at over 11,000 Shell stations, nationwide. Fuel Rewards members with Gold Status save at least 5¢gal on every fill-up. You can earn additional Fuel Rewards savings when you shop, dine, book travel and more. Rewards are cumulative, and there is no limit to how much you can save. Rewards apply to any fill-up, up to 20 gallons.

APP FEATURES
• Track rewards balance, current tier, & tier progress
• Activate offers
• Link Credit & Debit cards for earning (always use as credit)
• Opt Credit & Debit cards in to allow faster redemption and fueling
• Find ways to earn rewards
• Locate nearby Shell stations

WAYS TO EARN REWARDS

At Shell: With Gold Status, you’ll save at least 5¢/gal on every fill-up at participating Shell stations. Also, you can earn rewards at select Shell stations when you purchase snacks, beverages, car washes and more.

Dine: Earn 10¢/gal for every $50 you spend dining with a linked Mastercard, Visa, or American Express at more than 10,000 participating restaurants nationwide.

Shop: Earn at least 5¢/gal for every $50 you spend at select local and online merchants.

Travel: Earn 5¢/gal for every $50 spent when you book hotels, flights and rental cars, through the Fuel Rewards program.

With Mastercard: Look for exclusive offers from Mastercard to accelerate your savings.

More: Find additional promotions at select regional grocery stores, other affiliated programs, and online at fuelrewards.com.

Some offers must be activated prior to earning. Use the mobile app to easily activate these offers.

HOW TO SAVE AT THE PUMP

• Use the app to find a participating Shell or other participating fuel stations.
• Enter your ALT ID (or swipe your Fuel Rewards loyalty card) at the pump before you pay
• Watch the price roll back.

Shell is the official fuel provider of the Fuel Rewards program. Participation varies by market.

Mastercard is the preferred payment card of the Fuel Rewards program.

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners