33
poor

ADP Mobile Solutions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
347 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
210 Reports
User Feedback
38%
iOS
210 Reports
62%
Android
347 Reports
ADP Mobile Solutions - Latest Quality Issues
Android
Mar 4, 2023
Don't understand having Biometrics enabled and every time I log in I have to put password in that is saved .
Android
Mar 4, 2023
I installed this app and I am completely new to this app and when I clicked on new user and get started, it asked me about my name birthdate and employee id. All other are fine but I'm just new how am j suppose to have employee id and I fail to create my account for that reason. I dont know how to get employee id
Android
Mar 4, 2023
Doesn't work
Android
Mar 4, 2023
There are problems on the website, on their service, how could the app ever work better? Keep saying to contact the internal HR office, who will reset my credentials. This is the twentieth time we have performed this procedure and it keeps blocking me on the first login attempt despite the correct credentials. Bad.
Android
Mar 4, 2023
this company has only one job, payroll, which includes taxes, and they're too incompetent to do that. After being notified over and over that they haven't been taking out my state tax and City tax, which is going to cause me to owe the IRS, they still have not corrected the problem, and it's been over 4 months.
Android
Mar 4, 2023
App not allowing you to view your pay statement. I updated the app still not functionable.
Android
Mar 5, 2023
It won't update
Android
Mar 5, 2023
After logging in, the screen remains black and in the upper left corner it says hello... App just doesn't work
Android
Mar 6, 2023
I called disputing a charge & they locked my account until I got a new card through the mail. No one will take responsibility for not warning me that would happen. I had no access to my money for almost 3 weeks. Me & my daughter went hungry. Our electricity, water, gas & internet were disconnected. I couldn't work without internet. I just want you to know I changed my direct deposit to another bank. This w
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. 
For your best experience, use iPhone 7 or later. 

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. 

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). 

Key Employee Features: 
• View pay & W2 statements 
• View & request time off 
• Track time & attendance 
o Punch in/out 
o Create timesheets 
o Update, edit, & approve time cards 
• View pay card accounts 
• View benefit plan information 
• Contact colleagues 

Key Manager Features: 
• Approve time cards 
• Approve time off 
• View team calendars 
• View executive dashboards 
Security: 
• All application requests and transactions are routed through ADP's secure servers 
• All network traffic between the mobile device and the server is encrypted 
• All employee information cached on the mobile device is encrypted 
• Username and password protected 
• Login sessions time out from inactivity 
• Accounts locked out with excessive login failures 
• Fast and easy login with Touch ID or Face ID 
• Recover or reset forgotten user IDs and passwords 
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. 
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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