56
poor
Golden 1 Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
90 Reports
90 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
15 Reports
15 Reports
User Feedback
14%
iOS
15 Reports
15 Reports
86%
Android
90 Reports
90 Reports
Golden 1 Mobile - Latest Quality Issues
iOS
Feb 27, 2023
Crashing
Every time there's a system update the app crashes and won't open the latest beta version 16.4 is causing this same crashing.
Android
Feb 28, 2023
This app does not work .
Android
Feb 28, 2023
Does what it needs to do. Needs a better way of communicating which devices it works on; it wouldn't work on my phone for several months. Installed it again on a lark recently and was pleased to find out it works now. Would have never known if I hadn't tried.
Android
Mar 1, 2023
UPDATE: 2/28/23 Latest update can't effect a transfer between accounts without shutting down. It's discouraging to rely on an institution with few convenient locations outside major areas that is also unreliable when banking by remote. Please test these app updates more thoroughly before rolling them out. Without them, some of us are stuck without a way to bank.
iOS
Mar 1, 2023
App is crashing
App keeps crashing
iOS
Mar 2, 2023
App is not working
Trying to us this app and it doesn't work.
Android
Mar 4, 2023
Sucks... have to perform secondary confirmation but can't get the call to do it. Been a member since 1990 and ready to close my accounts.
Android
Mar 5, 2023
Constantly says they are sorry and fixing an issue, can't use app
Android
Mar 5, 2023
Update 3/5/23 FB page said there was maintenance done 4 days ago and then today we can access accounts. When will Golden One get a clue and FIRE this developer?!?!? Found out on a Friday night after loosing my wallet that the system deleted my card in this AND the card control app. So I had no way to shut my card off. If you've ever called over the weekend, Visa won't help you.
Golden 1 Mobile - Product Description
With the Golden 1 Mobile app, you can use your iPhone® to easily and securely: • Check your balance • Deposit checks • Pay your bills • Pay other people using Popmoney® personal payment service • Transfer funds • Find nearby Golden 1 ATM or branch locations It's easy, fast, and convenient. Get started by downloading our mobile app today. Log into the app using the same credentials you use to access Online Banking. If you have not signed on to Online or Mobile Banking, you can also enroll using your mobile device from the Sign Up button. USER FEEDBACK If you would like to send us your feedback or need technical support, please email us at: [email protected]. ----- iPhone is a registered trademark of Apple Inc. Popmoney is a registered trademark of Fiserv, Inc., or its affiliates.
All intellectual property rights, including trademarks and word marks, are the property of respective owners