77
fair
23andMe - DNA Testing | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
186 Reports
186 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
23 Reports
23 Reports
User Feedback
11%
iOS
23 Reports
23 Reports
89%
Android
186 Reports
186 Reports
23andMe - DNA Testing - Latest Quality Issues
Android
Feb 23, 2023
Constantly freezes
iOS
Feb 24, 2023
No new health reports coming
The health reports were doing good at first now. It's been months since I have had a new Participate now research surveys show up. On home page featured post hasn't been updated since early 2022 and one research request won't go away after it's finished.
iOS
Feb 24, 2023
Do not use for genealogy
They missed the mark on me big time. I am a 65 year old, female grandmother. All my relatives received that I was a male. I am listed as my daughters father, my parents, son, etc. I am 100 % female.
iOS
Feb 25, 2023
Taking a long time
They keep missing their target dates. Now it just says taking longer than expected. :(
Android
Feb 25, 2023
I love the site but can only access thru my email not the app.
Android
Feb 27, 2023
Won't load information in app, blank screen when registering. I have re-downloaded and still no luck. I got as far as registering email and some how scanning barcode of kit but the next steps always come up blank white screen so no way to continue.
iOS
Mar 1, 2023
23 and Me app dead!?
23 and Me is not responding. After opening the app and waiting only for it to crash and then watching this repeat like a sad song stuck on a single note, I decided to check for a pulse by updating the app. Still, there was no response so I pulled out a defibrillator by deleting and then reinstalling the app. After several attempts to no avail I am regretful to declare the app has died as of 28 February 2023. What can I say about 23 and Me in light of this recent tragedy? Prior to this, the app was easily worth 4.5 stars. I will miss being able to look at my ancestry and health reports. It was a nice feature to be able to find relatives through the DNA testing and comparing our results. It's also good to be aware of any underlying health problems. I only wish I had more time to learn about these things with 23 and Me. But alas, the only thing to do now is decide what to do with it: cremation or burial?
iOS
Mar 3, 2023
Don’t waste your money
I've been waiting two months and I have no results. There isn't even a method to contact 23 and me. Pay your money and they say goodbye.
Android
Mar 6, 2023
Good app, But very upset they limit the family tree to 250 people. There is no warning of this anywhere until you hit the limit. I don't understand why they can't change this to a much higher number. Considering it is one of the biggest considerations for DNA in the world, It feels almost stingy. Ancestry and other companies give way way way more than this. If you're reading this 23andMe PLEASE INCREASE THE LIMIT !!
23andMe - DNA Testing - Product Description
Explore your DNA with 23andMe. Discover how your DNA connects you to 1500+ geographic regions around the world. Gain insights into your health, traits, and more. • Ancestry + Traits Service includes Ancestry Composition — covering 1500+ geographic regions — and 30+ Trait reports such as Ability to Match Musical Pitch, Cilantro Taste Aversion, and more. • DNA Relative Finder allows you to opt-in to connect with other 23andMe customers who share your DNA and ancestors. • Your Family Tree, automatically built from your DNA relationships, allows you to easily visualize how you’re all related. • Health + Ancestry Service includes everything in Ancestry + Traits Service plus 60+ additional genetic reports such as Genetic Weight, Muscle Composition, and more.* Both Services require purchasing a kit and submitting a saliva sample using the collection kit provided. You can log into your account to track the progress of your sample. Once you get your results, open your app to view all your reports. In the app, you can also choose to answer survey questions and participate in 23andMe research. Link your account with Apple HealthKit™ and participate in activity tracking enhanced research initiatives. Our rigorous standards ensure quality service. • Our team of scientists and medical experts uses a robust process to develop reports and ensure validity. • Ancestry percentages are derived from our powerful, well-tested system that provides you with ancestry estimates down to the 0.1%. *Health + Ancestry Service is available in USA, Canada, United Kingdom, Ireland, Denmark, Finland, Netherlands, and Sweden. Terms of service US (https://www.23andme.com/about/tos/) UK, IE, FI, DK, SE, NL (https://www.23andme.com/en-eu/about/tos/) Canada (https://www.23andme.com/en-ca/about/tos/) All other countries (https://www.23andme.com/en-int/about/tos/)
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